customer
Good and hopefully getting better
Heard's bookkeeping platform is reliable and provides all the information my CPA needs to prepare my taxes. However, they are not always able to help when issues arise. All in all, good enough to continue using but hoping for more support in the future.
Response from HeardFeb 3, 2026
Thanks for sharing your feedback. We're glad the bookkeeping platform is working well and providing your CPA with what they need at tax time. We also hear you on the support side. When issues come up, you should be able to get the support you need. We're always working to do better, and we've sent you a message through Trustpilot so we can learn more about your experience and see how we can help.




