At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Very helpful. Took the time to answer my questions.
Response from Fridays HealthJul 7, 2026
Hi Beverly, thank you for your kind words. We’re so happy to hear our team took the time to provide the clarity you needed regarding our weight loss injections. We want to ensure you feel confident and supported every step of the way. We look forward to being part of your journey.
-Fridays Team
MP
Margaret P.
Response is quick
Response is quick , thorough and efficient.
Response from Fridays HealthJul 7, 2026
Hi Margaret, thank you for sharing your experience. We’re so glad to hear you found our team quick and thorough. We work hard to ensure every patient feels supported throughout their health journey. It’s great to see positive Fridays weight loss reviews like yours that reflect the care we aim for.
-Fridays Team
KK
Kimberly K.
BBB Rating F
BBB Rating
F
Reasons for rating
Failure to respond to 29 complaint(s) filed against business
35 complaint(s) filed against business
BEWARE!!!
Response from Fridays HealthJul 3, 2026
Hi Kimberly, we're concerned to see your feedback regarding our BBB rating and the issues you've raised. We take this very seriously and are working hard to resolve all outstanding concerns and improve our communication. Please email us at [email protected] so we can address your experience directly and help find a resolution.
-Fridays Team
DW
Deborah W.
My review of service
The doctor was amazing. She was very knowledgeable and friendly. I had a great experience talking with her.
Response from Fridays HealthJul 7, 2026
Hi Deborah, we’re so glad to hear you had such a positive experience with your doctor. Thank you for sharing your kind words in this Fridays health review. It's wonderful knowing our providers make you feel comfortable and informed. We're happy to support you on your journey!
-Fridays Team
GE
Genevieve
AVOID! They unethically charge your credit card
All this company wants to do is charge you for more product than you need, way ahead of you actually needing it. It seems like they just charge your credit card willy-nilly: $98 here, $198 there, and they don't even send you a receipt! You have no way of knowing what/when you've been charged unless you check your credit card statement religiously. This is a very shady business practice; they're hoping we just "won't notice" that they're overcharging us.
When I initially signed up with Fridays in early February 2026, I still hadn't even received my first order when they were already trying to charge me again on March 8. And most recently, I placed my last order on June 10, and today (July 1) I was told that they already charged me for a new shipment on July 1, barely three weeks later. I am MICRO-dosing; why would I need so much supply?! Sheesh.
They pressure you every day, via email and text, to submit for a refill even before you need it. I've been sent identical pressuring messages from reps named Noah, Damian, Alenette, Jovelyn, and JP, all nagging me to renew before I was ready. When I messaged with their chatbot Sam on their website, asking him to please stop all the annoying, redundant messages, Sam replied that I should continue to ignore the "Refill Requested" emails, and as long as I ignored them, my order wouldn't be refilled and my credit card wouldn't be charged. Turns out this is false.
There are so many people working there that you never get the same rep twice, and with each message, they often contradict each other. In addition to the five names I listed above, I've also exchanged messages with Johnry, Vincent, Kate, Jerome, Adrien, Jerome, Cherry, Giovanni, Michelle, Gabriel, Darryl, Thea, James, Christian, and Erwin. Who are all these people? The sheer number of representatives I messaged with makes me think they are incentivized to sell more product, maybe to earn a commission.
I'm not the type to leave negative reviews, but Fridays is just plain dishonest. Consider going with one of the other countless GLP-1 web companies that are saturating the market.
UPDATE: Even in their public apology below, they tell me to contact their support team, which is the exact email address where I was communicating with all the bots with the fake names listed above. They already didn't help me when I contacted support before writing this review, so why should I bother trying again? My recommendation remains: AVOID THIS COMPANY. GO WITH SOMEONE ELSE.
Response from Fridays HealthJul 3, 2026
Hi Genevieve, I’m truly sorry for the frustration and stress our billing and communication have caused you. We’re reviewing your experience internally to address the conflicting information you received regarding your microdose tirzepatide schedule. Please reach out to [email protected] so we can look into your account and resolve these charges directly.
-Fridays Team
KR
Kristin
I have had nothing but an amazing experience …
I have had nothing but an amazing experience. Medications arrives early or on time. All the groups have been helpful as well! Love Friday’s!!
Response from Fridays HealthJul 1, 2026
Hi Kristin! We’re so happy you’ve had such an amazing experience. It’s great to hear your medications arrive early and you’re finding our groups helpful. We love having you in our community. Thanks for sharing your Fridays reviews; your kind words mean everything to our team!
The Fridays Team
MA
Marissa
Poor customer service
Poor customer service. They don’t always answer emails. Poor provider access. Other platforms let you message with providers—they want a phone or video call but then call you from random numbers that look like spam. Dramatically changed my dose without explanation, which I assume is in error…2 weeks and they still haven’t returned my emails requesting provider access. I won’t be renewing with them, that’s for sure.
Response from Fridays HealthJul 3, 2026
Hi Marissa, we’re sorry to hear about the communication delays and the confusion regarding your recent dose change. We’re escalating your concerns to our clinical and support teams to review what happened. Please reach out to [email protected] so we can help you directly.
-Fridays Team
DA
Daphne
They charged you another subscription…
They charge you another subscription without warning you or sending an email and they hide behind the fact you signed at the beginning. SCAM!
Response from Fridays HealthJul 1, 2026
Hi Daphne, we’re sorry for the frustration and confusion surrounding your subscription charges. We take these concerns seriously and want to ensure our billing process is clear for everyone. Please email our team at [email protected] so we can look into your account and help resolve this for you.
The Fridays Team