Andrew M.
Amazing Customer Service
No company is perfect but it seems harder and harder to find good customer service these days. This company seems to be growing fast so of course there are some growing pains. I had a couple of minor issues but they were resolved quickly. I joined Fridays last month and have interacted with their customer service team on multiple occasions and they go above and beyond. Whether I emailed them at 11:30pm at night or the middle of the day they got back to me within minutes to answer my questions or resolve any issues. I moved from my local provider to Fridays for the ease of telehealth and am comforted in knowing that I can receive help at any moment as it is becoming harder and harder to be a GLP1 patient with the ongoing shortages and insurance barriers. It is essential you have a good team behind you to secure your medication and I am so happy that Fridays is there for me!
Response from Fridays HealthApr 22, 2024
We've got your back!



