Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health reviews

4,428 approved reviews, newest moderated first

Jordyn
Apr 24, 2024
Highly supportive experience
My experience with Fridays has been great so far. During my first call with my practitioner, I felt assured that she was highly knowledgeable and capable and I felt very supported in my goals. Additionally, unlike some other telehealth programs I’ve previously used, Fridays has been the most responsive to email inquiries. When I sent some documents by email to add to my case, I received a response within 5 minutes, which allowed my issue to be quickly resolved. I’ve been impressed by Fridays so far and would recommend it to anyone.
Response from Fridays HealthMay 11, 2024
Your review brightens our team's day! Thank you for your kind words and for being an amazing part of the Join Fridays family.
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customer
Apr 24, 2024
Great communication and service
Great communication and customer service. Also love all the extra coaching and support they offer!
Response from Fridays HealthMay 12, 2024
Thank you for your kind words! We strive to provide the best possible service, and we're glad it's making a difference for you.
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Ellen
Apr 24, 2024
Ive been waiting on call for :30 mins …
Ive been waiting on call for :30 mins I was on, but got ms dillons email so signed on again and still noone has connected
Response from Fridays HealthApr 24, 2024
Hi Ellen! Thank you for bringing this issue to our attention. I sincerely apologize for the extended wait time. This is certainly not the level of service we aim to provide, and we understand how valuable your time is. We are actively investigating what may have caused this delay and are taking steps to ensure it does not happen again. Meanwhile, I would appreciate the opportunity to address this personally with you. Please contact me at [email protected] but I have also just sent you an email as well, and I will ensure your concerns are resolved promptly. Thank you for your patience and for providing us the opportunity to make this right.
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Lizzet
Apr 24, 2024
All the team is so attentive makes me…
All the team is so attentive makes me always know they care for my health
Response from Fridays HealthMay 12, 2024
We're so glad to hear you’ve had a five-star experience. Thank you for being a vital part of our community at Join Fridays.
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N B.
Apr 24, 2024
Likely just growing pains but it is…
Likely just growing pains but it is becoming harder to get adequate responses from support.
Response from Fridays HealthApr 24, 2024
Hi Seniqua! Thank you for taking the time to leave us a review. I'm sorry to hear that you've been experiencing difficulties with our support team. As we grow, it's important that our service not only keeps pace but continues to meet the high standards our customers expect. We are actively working on scaling our support capabilities and refining our response processes to ensure timely and effective communication. Your feedback is crucial in guiding these improvements. I would like to personally address any outstanding concerns you may have. Please reach out to us at [email protected], so we can ensure your issues are resolved promptly. Thank you for your patience and understanding as we work through these growing pains. We are committed to enhancing our service and appreciate your feedback as it helps us get better.
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Melissa
Apr 24, 2024
I’ve been with Fridays for about 3 months now
I’ve been with Fridays for about 3 months now. They’ve been great and I am very happy with my experience so far! My meds are typically shipped to me within 24 hours of paying for them and I receive them within a few days. Anytime I’ve had a question their support team gets back to me the same day. Overall it’s been a great experience and I would recommend them to anyone considering using a Telehealth company for weight loss help and/or medications.
Response from Fridays HealthMay 12, 2024
Thank you for your kind words and for being an inspiration to others in the Join Fridays family.
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RA
Apr 24, 2024
The Fridays support has always…
The Fridays support has always responded quickly with the correct information and my medication has always arrived on time without any issues.
Response from Fridays HealthMay 13, 2024
Thank you for your outstanding review! It’s our pleasure to support your wellness goals at Join Fridays.
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Catalina R.
Apr 24, 2024
Very easy to set up your appointments…
Very easy to set up your appointments and follow-ups. Everything is very simple, seamless transition from my pcp to telehealth for my weightloss management.
Response from Fridays HealthMay 13, 2024
We're thrilled to hear you've had such a positive experience! Thank you for sharing your journey with us at Join Fridays.
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