Julie E.
I have had some issues with the time it…
I have had some issues with the time it takes to get appointments, even making it two weeks early. Also, the person that I speak to is extremely rude and very judgy. I am hoping to get a new person and hopefully have a better experience
Response from Fridays HealthAug 10, 2024
Hi Julie, Thank you for your feedback. We sincerely apologize for the delays you’ve experienced in scheduling appointments and for the negative interaction you had with our team member. This is not the standard of care or service we strive to provide at Fridays. We understand how important it is to have timely access to appointments and to feel respected and supported during your journey. We are addressing the scheduling issue to ensure that appointments are available more promptly in the future. Additionally, we are investigating your concerns about the communication style of the team member you spoke with, as this behavior is unacceptable. We want to make sure you have a positive experience moving forward. Please reach out to us at [email protected] so we can assist you in getting a new representative who will provide the compassionate and professional care you deserve. Thank you for bringing this to our attention, and we are committed to making things right for you.