Fridays HealthReviews of joinfridays.com

Response from Fridays HealthSep 23, 2024

Thank you for your feedback. We understand your concerns and are actively working to improve the portal experience. At the current state, you should be receiving a link via email to join your visits, and you do have the option to select a specific provider for your appointments. If you're still encountering these issues, please reach out to us at [email protected] or send us a message through the portal. We’re regularly adding new features and updates to enhance your experience, and your input is invaluable in guiding these improvements. Thank you for being a part of our community!

Response from Fridays HealthSep 23, 2024

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team. Our doctors are dedicated to providing the best care and guidance, and it’s wonderful to know it’s making a difference for you. We’re here to support you every step of the way on your health journey!

Response from Fridays HealthSep 23, 2024

Thank you for taking the time to share your experience. We sincerely apologize for the frustrations you’ve faced with your prescription refills and communication. This is not the experience we strive to provide, and we understand how valuable your time is. Regarding the prescription refill process, while we aim to ensure all medications arrive on time, we acknowledge that the extended refill timeline can be inconvenient. We are actively working on streamlining this process to reduce wait times. We’re also sorry to hear about the issues with your recent invoice and lack of response to your dosage concern. Your health and medication management are our top priorities, and we should have addressed this promptly. I’ve flagged this to our team to ensure better support and communication moving forward. To resolve this matter and answer your medication questions, please reach out to us directly at [email protected]. We’d like to make things right and provide the assistance you need.

Response from Fridays HealthSep 23, 2024

Thank you so much! We’re thrilled to hear that the new pricing plan is working well for you and that your refill requests are progressing smoothly. We’re always looking for ways to make things easier for our patients. If there’s anything else we can do to improve your experience, don’t hesitate to let us know!

Response from Fridays HealthSep 23, 2024

We appreciate your kind words! It’s great to hear that you found our platform easy to use and our communication effective. We’re here to support you every step of the way. Thank you for choosing Fridays!

Response from Fridays HealthSep 23, 2024

Amazing! We’re so happy to hear about your success and that you’re feeling great. We’re proud to be part of your journey to better health. Keep up the fantastic work, and don’t hesitate to reach out if you need anything!

Response from Fridays HealthSep 23, 2024

Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with our billing process. It’s frustrating to feel like payments are delayed when they’ve already been processed on your end. There can sometimes be a lag between the time your bank processes the payment and when our system updates your account. However, 4+ days is longer than we would expect, and we are looking into why this is happening. To address this issue and ensure a smoother experience in the future, please reach out to us directly at [email protected] so we can review your account details and resolve any pending issues as quickly as possible. Thank you for your patience and feedback. We’re committed to improving our service and appreciate your understanding.

Response from Fridays HealthSep 23, 2024

Thank you! We’re delighted that you’ve had a positive experience with our service, response times, and products. Your feedback means a lot to us, and we’re here to help whenever you need it!