Fridays HealthReviews of joinfridays.com

Very disappointing experience with Join Fridays. My biggest concern is the poor customer service and the lack of communication between the healthcare team and customer service. When you have questions or concerns about your treatment, you should receive clear and consistent guidance. Instead, I felt like I was being passed from one person to another without anyone taking responsibility for my concerns. For a healthcare service, I expected much better communication, follow-up, and support. Unfortunately, this experience has left me disappointed and without confidence in the level of care provided

Orders used to arrive on time, but they are now experiencing "difficulty"fulfilling orders. Ordered medication on September 16, order has not shipped and no rectification proposed today on September 29. No clear answers just told the wait until tomorrow when it has been 10 business days. Unwilling to discuss alternative options.

I loved meeting Jamarcus! I was nervous at first, but he put me at ease right away! I’m motivated to eat more protein and fiber! He was a delightful!

I have been a satisfied member with Fridays since January 2026, consistently receiving my monthly medication shipments on time. However, this changed at the end of August. That is when I contacted Fridays and inquired about my medication shipment for September. Despite exchanging multiple messages with various customer service representatives and calling on September 26, the responses I have received have been inconsistent and confusing. As of today, September 29, I still have not received any information regarding my medication shipment for September. Very disappointed.

Horrible company! THEY delay shipping medication for weeks and kewp saying 5-7 bussiness days they charge a ridiculous amount per month after the begginning promotion charge. Stay away. Choose any company but Fridays!!

Customer service is impossible to get a consistent answer from. After paying for 6 months of trizepatide and having a terrible provider experience and a drug reaction, I requested to change medications. I was told in order to do this I would have to pay for an all new subscription even though I had paid for a more expensive one that I only received 3 refills of. Customer service keeps going around in circles with me and will not fix their wrong doing.

Would give 0 stars if that were a possibility! Their customer service lies, their providers tell you one thing one day and the opposite another day. Can’t get a straight answer from them. Their medication doesn’t work and they aren’t interested in trying to help you find the right one. They don’t follow their own terms and conditions and overcharge you and deny they did it. Good luck if you choose this company!

While their shipping and availability to doctors was good, the problem I had was that they did not disclose the fact that their company does not give you standard dosages as what’s expected with these drugs- for example, instead of being on 12.5 mg I am on 11.125. They also do not go up to the 15 mg maintenance dose. Nowhere on their website did they tell you this. They lure you in with significant discounts if you pay for a year in advance which they will not refund you any portion of unless you were denied the medication. As a result, I am stuck taking 11.125 mg when I should be on 15 mg until the subscription runs out, which means I will not reach my weight goal as they promised in the time span that I should. Unless you want sub standard dosages, I would not use this company.