j H.
Terrible.
Terrible communication, gave me the wrong prescription, I’ve been waiting for almost 3 weeks to get this solved, you sent me the wrong prescription, you keep telling me it’s going to be reviewed and it’s a total mess. I can’t get anyone to respond to me I just want my money back because I’m super frustrated and this has been an absolute terrible horrible miserable experience.
Response from EmbodyJul 18, 2026
We are truly sorry to hear about the incredibly frustrating and miserable experience you've had. Receiving the wrong prescription and then facing such difficulties in getting it resolved for three weeks is completely unacceptable. We understand your frustration and disappointment with the lack of communication and the feeling that your concerns haven't been addressed.


