EmbodyReviews of joinem.co

Superb customer experience.

Everything was smooth and easy !!!

Before I got through the sign up process, they sent text asking if I had questions. I was told not to worry about anything, if for any reason you are not approved I would receive a full refund. So I signed up and paid. It immediately asked if I wanted to add NAD+ to the weight loss medication for an additional fee of $99 each month. I went back to the text message and asked how am I supposed to know what I need before I talk to the doctor? They reassured me I could get a refund. I agreed to the NAD+, then it asked if I wanted to add 2 more products. I said no to both because I realized they were charging me each time I said yes. After filling out the paperwork and medication list, I was notified I would have to talk to a doctor before my prescription would be approved. I saw a doctor a few hours later, she told me I needed approval from my other doctor and sent me an example letter. I said okay, but I would call his office which I did the next day. She mentioned that the NAD+ prescription was approved by a doctor already but wouldn’t be sent until I get approval. Monday my doctors office wouldn’t write the note that Embody wanted. On Wednesday the NAD+ showed up at my house. After multiple emails, calls and 2 additional doctors appointments with Embody, I was not approved for the weight loss medication and as far as the NAD+, the doctor told me that I should read what I was agreeing to better before signing up. I was told I would receive a refund for the weight loss medication but not for the NAD+. I called and emailed telling them I wasn’t approved for the program and again, I was told I’d receive a refund for one but not the one I received. A week later I’m still getting emails saying that my monthly renewal is this date. This company is so mixed up, every department is on a different page, no one knows what the others are doing. It’s a mess. If I’m not approved, how can you send it and then charge me?

I was on their site and filled out inform. Got approved and immediately they placed the order( for wrong dose) and I was not able to cancel. They charged my bank immediately. I emailed and texted them immediately and called the next day. Still no reversal. Their pricing is very good but I would make sure you are sure you want their product and compounding pharmacy you want before you fill out your information. I also complained about where the product was coming from due to worrisome reviews but they didn’t care. A manger wrote me after my call on the 18th and I still received the product the next day. Throwing it out and I’m out $79.

Embody was fast to process and approve order, however the shipping was horrible was supposed to receive it on a Friday got it on a Monday, meds were hot ice packs and container were hot, was told after 2 days meds were still good to use so hoping for the best. Will try once more hopefully the shipping is better setbacks happen

I was going out of town and my first order was scheduled to be delivered right away. I immediately contacted them with my concern and gave them the date I was returning home. I was so grateful when my first order arrived the day I returned home. That is first rate Customer Service!

Everything was great!! Highly recommend it

Its been good just would like to start with a higher dose next time. I was getting from the doctor office at 2.4mg and ending up having to start over with you guys at .025. Other than that the experience and communication is great.