EmbodyReviews of joinem.co

Excellent and I highly recommend Embody!

So far my shipments have been getting here on time.

I'm only 2 months in but I'm already having delays with my refill getting to me. How am I supposed to stay consistent with my doses if I can't rely on them to get my refill to me on time. Makes me want to find another provider that I can trust

Very happy and very satisfied. Shared with friends and colleagues

Worst customer support. My vial got frozen and I had 3 separate appointments (2 phone ones and 1 video) where the providers no-showed. I'm at a loss, customer support swears up and down they'll follow through, then nothing, a bunch of bull. I can't get a replacement and I've been trying for 2 weeks now.

Brand new to Embody. First vial arrived in a timely manner. Now its time for the second shipment. Order approved 10/8 and sent to pharmacy… awesome. THEN I received ANOTHER update email saying my order has been approved 10/13 and sent to the pharmacy. I wrote it off as a “email glitch”. Nope, imagine my surprise when I went to check my patient portal because its getting close to the 10/8 order to be completed and to my surprise I find TWO separate medication orders. Off to live chat I go!!! First agent says “yep, everything is fine and thats just your second AND third vial that approved. Your 10/8 approved order has been filled and shipped” then she IMMEDIATELY closed the chat. I open a new chat and that agent says “nope, first order (10/8) was rejected by the pharmacy and the 10/13 is the resubmitted order. Nothing is filled OR shipped. So sorry, buh bye”. Meanwhile Im scheduled for my NEXT injection this weekend, no medication, no guarantee that order has been accepted by the pharmacy and second agent was “oh well, sorry bout that” Definitely going to be looking for a different company before that $300+ re-up hits

Had a wonderful session with my care coach. She discussed my previous goals, talked about setting new goals. We talked about my meds. She was great. I wasn’t rushed at all.

The nurse was so helpful and thorough. Took her time and answered all of my questions