customer
All my questions were answered 🥰
All my questions were answered 🥰

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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10,226 approved reviews, newest moderated first
customer
All my questions were answered 🥰
Harry W.
This is a very good company to deal with and a great website.
Lisa
I paid for a year 10 days ago and my meds still have not been prescribed. I have called and the person i spoke with couldn’t find me (even with support reference #). Called again today and was on hold for 11 minutes and was more or less hung up on ( message said there was no one available). I read the reviews about the frustrations with support but kept my fingers crossed since the price was half the price of what i was paying with another company. I am due for my shot today but have no idea when i will receive. Not a good start. Very frustrated!!!😣 Well you responded to the review timely - still waiting to hear back in regards to my concerns!!
Response from EmbodyJul 22, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your prescription and our support team. It's completely unacceptable that you've waited 10 days without your medication and encountered such difficulties when trying to get assistance. We understand your frustration, especially with your shot due today. We are actively working to improve our processes and ensure this doesn't happen again.
Vicky C.
It arrived in 3 days. I have been on it for a week and lost 5 lbs.
Jill Troutman L.
I didn't get the medication. I can't find my prescription. I've sent multiple emails to your company asking for a refund. My husband just recently had brain surgery and I have a lot on my plate right now I would just like a refund until I can figure out how to get the prescription.
Response from EmbodyJul 22, 2026
We are so sorry to hear about the difficulties you're experiencing, especially with everything else you're going through. We understand how challenging it must be to manage this situation while also caring for your husband. Please reach out to our support team so we can look into your account and assist you with your prescription and refund request.
customer
I have ordered this 2 weeks ago and it hasnt been shipped. They did not do what i asked of them. I have friends that have received great support, but somehow I have fallen through the cracks. Terrible responses and options.
Response from EmbodyJul 22, 2026
We sincerely apologize for the significant delay in shipping your order and for not meeting your expectations. We understand your frustration and regret that you feel you've fallen through the cracks. We are actively working to improve our service and response times.
Tina
It's fine I'm just getting started, but since I've taken my first injection, my appetite has doubled, I seem to want to eat all the time, I'm hoping this goes away in time
Response from EmbodyJul 22, 2026
We understand your concern about the change in appetite you've experienced since starting your treatment. It can be unsettling when your body reacts unexpectedly. We appreciate you sharing this feedback and hope things improve for you soon.
customer
I have uploaded the correct information. I have had a video call. But I have yet to receive or hear back regarding my prescription. I have called multiple times and each time said there was a ticket out in. I’ve only received an email regarding one ticket that was put in to see why I haven’t received anything or heard from anyone. This company had no problem taking my money on July 11, 2026 before I was prescribed medication. This whole process has been ridiculous!! I’m debating on wether or not to get a lawyer involved if this not get rectified within 24hrs of this review!!
Response from EmbodyJul 22, 2026
We sincerely apologize for the incredibly frustrating experience you've had with your prescription and the lack of communication. It's completely unacceptable that you've uploaded correct information, completed a video call, and yet have not received your medication or a clear update. We understand your concern about the payment and the repeated assurances of a ticket being opened without resolution. We are truly sorry for the distress this process has caused.