Jenny
PLEASE DO NOT DO BUSINESS WITH EMBODY
PLEASE DO NOT DO BUSINESS WITH EMBODY. They have 2 web pages that go to the same parent company (joinem.co & withembody.com) I've been dealing with them since July 9th 2026. I was approved for (continuing from another company) compounded tirzepatide 15mg. I've been waiting for my meds to be shipped since july 10. Customer service is pretty quick to answer phone calls and any messaging (chat), however, not a single person can tell me why it's taking this long to get the pharmacy to send my medication to me. Customer service also sent it to a different pharmacy to see if I would have different results, BUT TO NO AVAIL. I've requested my money back several times and I always get the message to wait for the pharmacy to get my medication sent to me. Problem is, I've been on tirzepatide since last October. And now, thanks to embody, I've gone without my medication going on 3 weeks now. And it's put my progress on a downward spiral. JUST DO YOURSELF A FAVOR AND STAY FAR AWAY FROM EMBODY!! I ALSO MADE AN HONEST REVIEW ON TRUSTPILOT.....hoping I can save some people the headache that I've gone thru.
Response from EmbodyJul 23, 2026
We're very sorry to hear about your experience and understand how frustrating it is to have an interruption in your treatment while waiting for your medication. We know how important timely fulfillment is, especially for patients continuing an existing treatment plan. While our team worked to find an alternative pharmacy, we're sorry the delays weren't resolved as quickly as expected. We've continued to strengthen our fulfillment and communication processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, provide the latest status, and work toward a resolution as quickly as possible. Thank you for taking the time to share your feedback.


