Patricia B.
So far so good
So far so good! Week #2, no side effects. Lost 3.5 lbs. Will know more when I submit my refill order! Hoping for continued positive outcome!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Personal Care · Quakertown, Pennsylvania
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10,226 approved reviews, newest moderated first
Patricia B.
So far so good! Week #2, no side effects. Lost 3.5 lbs. Will know more when I submit my refill order! Hoping for continued positive outcome!
Lee F.
I signed up to start with Embody on Saturday, July 18th, 2026. I put my info in, and after I did, I decided that I might not want to "guess" at a dosage, since all compounds are formulated differently. I have been on GLP-1 compounds for 2-1/2 years. After I placed the order, I immediately called the Embody number (within 5 minutes) and spoke with a gentleman from another country. He told me that the order had already been placed. I told him I just hit submit 5 minutes ago online and that he should put me in touch with a nurse so I could talk over my concerns with the starting dosage. He told me that there was no way for him to transfer me and that someone would call me in 24-48 hours. I told him that my meds should NOT BE FILLED until I spoke with a nurse to see if I should start on the 7.5 or the 10 mg dosage. This gentleman also told me that there wasn't anyone else I could speak with - not even a supervisor- but he would escalate the matter. I emailed Embody over the last 6 days, only to receive emails saying someone would get back to me in 24-48 hours. No one has called me in 6 days. Guess what showed up yesterday? The 10 mg. meds at my front door. They proceeded to charge my card and fill the prescription without doing what I asked. I have to say I have never seen anything like this -ever! I am still in shock that they shipped against my will and have not had one person reach out to me. I have been with at least 3 companies in the last 2-1/2 years and have never had one treat a customer like this. I do not know what to do at this point. If I start these meds and they aren't right for me, then what? I do not know if I will start the meds or just fight for a refund. I am really at a loss right now. CUSTOMER SERVICE NON-EXISTENT AT EMBODY! SHIPPING DRUGS WITHOUT ANY COUNSELING- DANGEROUS!
Response from EmbodyJul 23, 2026
Hi Lee, We're very sorry to hear about your experience and understand why this was so frustrating. Medication dosing is determined by a licensed provider based on your medical history and clinical judgment, and we understand why you wanted to discuss your treatment plan before your prescription was filled. We're also sorry you didn't receive the follow up you were expecting after reaching out multiple times. We've continued to strengthen our communication and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, discuss your prescribed dosage, and help address your remaining concerns. Thank you for taking the time to share your feedback.
Jody B.
Excellent! I recommend everyone use Embody, They are Professional, Affordable, Quick and Easy. They are the Best.
Janelle S.
I signed up with embody and the initial approval was quick. I thought everything was going to be smooth sailing. I was immediately charged for the medication and then realized that a telehealth doctor still needed to approve the medication. I was told this would take 1-2 days. Its now been 4 days. When I reached out, I was directed to email patient support, which i did and received ann automated response saying I would be gotten back to within 24 hours...no response. I reached out again to the text support and was given a phone number for patient support. I called was placed on hold for 15 minutes before I received a message saying there were no agents to take my call and to leave my name and number and someone would call me back. Needless to say..no return call. I cannot seem to get through to anyone to actually see the status of my order and there is still no order for medication in my patient portal. I, however, was charged for medication 4 days ago and it has a date for my next payment due in the billing section already. Im highly skeptical of this company at this point.
Response from EmbodyJul 23, 2026
We're sorry to hear about your experience and understand why this left you feeling concerned. We know it's frustrating to be charged and then feel like you're waiting without clear updates or being able to reach someone for answers. Every treatment request is reviewed by a licensed provider before medication is prescribed, but we understand how important timely communication is throughout that process. We've continued to improve our onboarding and support experience, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, provide an update on your provider review, and answer any questions about your order and billing. Thank you for taking the time to share your feedback.
Donna
No communication, no product, , Impossible to get to an agent, the recorded line says they will call but no one does! 360.00 later and NO Product we are going on 3 weeks!!!
Response from EmbodyJul 23, 2026
We're very sorry to hear about your experience and understand why this was so upsetting. Patient safety is our highest priority, and medication dosing is determined by a licensed provider based on your medical history and clinical judgment. We understand your concerns about wanting to discuss your treatment before your medication was shipped, and we're sorry you didn't receive the timely communication you were expecting. We've continued to strengthen our support processes and communication, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, discuss your prescription, and address any remaining concerns about your treatment and order. Thank you for taking the time to share your feedback.
Larry K.
In my first week and so far no side effects.
Deborah K.
Communication absolutely is horrible. No one replies to messages even after calling customer services and them expediting issues to pharmacy. Shipping delayed by weeks. Received potential ruined product and can’t get anyone to call or answer questions rather or not I should use the product. It’s been almost a whole month since I’ve ordered and still have not benefited from the company in ANY WAY.
Response from EmbodyJul 23, 2026
We're very sorry to hear about your experience. We understand how frustrating it is to deal with delayed shipping, difficulty reaching support, and concerns about your medication without getting the answers you need. Patient safety is extremely important to us, and we understand why you would want clarification before using your medication. We've continued to strengthen our communication and support experience, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your shipment, address your concerns about the medication, and help resolve everything as quickly as possible. Thank you for taking the time to share your feedback.
customerTerry P.
getting enrolled was easy the delivery was very fast, , I need to find out how to c the person to up my dosage thank you i’m sure this is going to work as soon as i get where im auto be