customer
Bad BAD IDEA
EDIT: After my month was up, my account mysteriously vanished, as did another payment. No meds, no account, no help. Definitely do not go through them. I am so confused and upset. Quick, helpful, and affordable. It is my almost 4th week and I have lost about 7lbs and support is wonderful. Feeling like a human again, little by little.
Response from EmbodyAug 3, 2026
We're very sorry to hear about your recent experience, especially after your positive start with us. We understand how upsetting it is to lose access to your account, be concerned about a payment, and not receive your medication. That's not the experience we want for our patients. We've continued to strengthen our account management and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, investigate the missing payment and refill, and help get everything resolved as quickly as possible.


