EmbodyReviews of joinem.co

Video call was easy and quick. Went great

The worst company I've ever dealt with. I provided my info stating I am currently on 2.7mg dose. I then noticed that they ordered a .2mg dose, I have spent 2 days now trying to get that corrected. Every time I call it's a 20-30 minute wait. If you choose the option to have them call you back instead of waiting on hold, you never get the call. This happened twice. 2 different people confirmed an incorrect appointment time. I logged into the correct time and the provider never showed. Their document state that I missed the appointment. That is a lie. I waited 40 minutes for a provider to show. I had to call again and wait another 20-30 minutes. I was told the a provider will definitely call within 15 minutes. I received an automated call saying I have to schedule another appointment. The earliest appointment was in 5 days. Currently speaking to a manager. We'll see if it gets resolved. Even if it does, not sure it was worth the aggravation and hours spent trying to get resolved. I'd like to update this review as it is 4 days later. Embody is impossible to deal with. When I call them there is a 50 - 60 minute wait. Instead of waiting, they will hold your lace in line and call you back, so they say. They never call you back. .This is totally unacceptable to make a paying customer wait this long on hold. Given their extremely poor customer service I can see why the hold times are this long. They seem to get longer as each day passes. If I need to schedule an appointment, the soonest available time is 5 days. again, totally unacceptable. They charged my card days ago. They still have the incorrect dosage showing ready to ship as well as the higher dosage. No one will tell me when my order will ship. If the issues are not corrected soon I will cancel and stick with my current provider. The savings are not worth the aggravation in dealing with these people. They are by far the worst company I have ever dealt with.

Anne is great & I’m ready to start!

Great Price, Cheapest I’ve Found!

To find out after Embody has charged my credit card that the dose I need isn’t available was disturbing. I need a refund to my card as I am not accepting the prescription.

Fast and easy.

Scheduled a telehealth visit with them. Link said couldn’t connect, needed to adjust my camera & microphone settings. They were both on. Tried to contact company, long wait. Tried to block charge on my credit card. Embody had already charged the $378 before interview or products. They texted me from 3 different phone numbers and the links sent me seemed bogus, at very least, unprofessional. I’m disputing the charge and changing my cc number as a precaution. Hoping I’m given my money back. BUYER BEWARE.

Although there was a technical video glitch on my end the provider immediately shifted gears and phoned me to complete our visit. She was thorough and knowledgeable, asked appropriate questions of me, and provided me with clear and detailed instructions regarding next steps.