Ted M.
Just an update#2 the agony continues
Just an update, they have made their web site so difficult I asked my Solace Health advisor to look for a better outfit. Even if they charge more ! Embody is HORRIBLE, HORRENDOUS AND USELESS. They occasionally response to negative comments with marketing 💩
Response from EmbodyAug 6, 2026
Hi, We're sorry to hear your experience has continued to be frustrating. We understand how disappointing it is to feel like your concerns still haven't been resolved. That's not the experience we want for our patients, and we regret that we've left you with this impression. We've continued to strengthen our patient portal, communication, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, address your outstanding concerns, and work toward a meaningful resolution. Thank you for taking the time to share your updated feedback.


