EmbodyReviews of joinem.co

My Provider was very helpful and explained everything I needed to know and answered the questions I had... Very Pleased

I've reached out to this company 3xs since placing my initial order and have gotten exactly 0 assistance or response. I received 1 of my 3 months supply. There is no way to reach them in the portal despite the website telling you that's how you should reach out. I've requested cancelation and a refund of my remaining 2 months due simply to a lack of basic customer service and useless customer portal.

Multiple people helped me get the proper paperwork in to move forward. The expert was very helpful as were all of the support staff that I spoke to on the phone

Very nice person to talk to, and it wasn’t too long of a visit.

It was very helpful and informative.

Super easy, very thorough

They never shipped my order. After being confirmed for a week, it didn’t ship and they never emailed me back. I called but there’s hrs of waiting. I’m going to have to do a chargeback, unfortunately. Signing up was easy. Paying was easy. Getting your order, not so much.

​🚨 WARNING: Do NOT order GLP-1s from Embody (E M B O D Y) 🚨 ​I am sharing my experience so nobody else has to go through this. Embody completely disregards the health and safety of their customers, and their customer service is non-existent. ​Here is what happened: 1. ​Zero Medical Consultation or Tracking: I never spoke to a provider, never received a shipping confirmation email, and had no idea my medication was coming until it randomly showed up at my door. 2. ​Dangerous Pharmacy Sourcing: The medication was filled by Boothwyn Pharmacy. After looking them up, I found out they received an FDA warning letter and were fined $1 million this year for making batches in unclean, unsterile rooms. Their GLP-1 products also have subpotency issues—testing at just 79.9% potency, meaning you aren't even getting what you paid for! 3. ​Refusal to Make It Right: I sent emails and called multiple times, finally reaching someone on my fourth call after sitting on hold for 31 minutes. I asked them to switch my pharmacy to Red Rock (another reputable, licensed pharmacy they claim to use) or issue a refund for my 3-month program. They refused both, claiming they "cannot change the pharmacy or refund once an order number is generated." ​They expect me to inject unsterile, under-strength medication into my body and refuse to take accountability despite all my emails and calls. Because they won't protect their customers, I am officially filing a fraud dispute with my credit card company. ​Please think twice before trusting Embody with your health or your money! Feel free to share to protect others.