EmbodyReviews of joinem.co

Response from EmbodyAug 12, 2026

We know how disappointing it is to be approved, told your prescription was sent to the pharmacy, and then still be waiting for your medication well beyond the expected timeframe. We also understand how frustrating it is to wait on hold, be asked to wait longer, and still not receive the follow-up you were promised. We're actively improving our fulfillment and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your order, provide an update on your prescription, and help work toward a resolution as quickly as possible. Thank you for taking the time to share your feedback.

Response from EmbodyAug 12, 2026

We know how disappointing it is to fall behind on your treatment because of refill delays, especially after your first month went smoothly. We understand how important it is for a weekly treatment plan to stay on schedule, and we recognize how frustrating it is to still be waiting for a shipment update. We're actively improving our fulfillment and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your refill, provide an update on your shipment, and address your concerns as quickly as possible.