EmbodyReviews of joinem.co

Short and sweet. Informative

The price and the provider I spoke with was polite and explained things.

This company is getting a one star because it’s making me put a star to continue. I signed up for this company and it took less than 10 minutes for them to take the money from my account. However they never sent a link for me to schedule an appointment after me calling multiple times every day I kept being told you’ll hear something in 24 to 48 hours, however that never happened finally when sent a Thing to schedule the appointment. There were no appointments available until December after calling multiple times to report that concern, I finally was offered an appointment for today and here it is an hour past my appointment with no phone call from them and their customer service just says well we’re doing everything we can. Please be patient and wait another 24 to 72 hours. I requested a refund of my money and was told I should get an email in 48 hours, but no guarantee as to when I will receive my money.

The overall experience up till today has been very painful.I had 2 support calls that were never made supposed to be made to me.I had a conference call last week that I'd scheduled which was never made and canceled with a RN. The initial dose was incorrect. I set it on my intake form and to support that I'd been on zebound for a month.Prior to this. Today was the actually the only day that your support and your provider was on point and full of good ideas and helpful.

One star because I can't do less than that. RUN AS FAST AS POSSIBLE! This is a massive scam and a good reminder for "What sounds too goo to be true, usually is". Paid $438 for 6 months supply, was supposed to be contacted about the appointment within 48-72 hours. That didn't happen, so I called them. The first time I was told that a provider would call me at 9:00 the next morning. Didn't happen. Second time I called in, I was told that the first person was wrong and that I needed to wait another 24 hours for an appointment. Ok. That didn't happen. I called a third time and was told, "So sorry, I have made an appointment for you for the next day.", I got a confirmation of that appointment but SURPRISE...it wasn't for the next day, it was for 7 days later. So I called to get clarification and honestly, I'm not doing business with people that lie to me so I called to cancel. Was given a massive run around and initially was told that I would not be refunded. It wasn't until I read the Embody refund policy directly from their user agreement to the agent did he change his story and that he could issue a refund, but only a partial refund. So, long story short I still only got refunded for 5 of the 6th months I paid for. I will never get the 6th month worth of medication which means they robbed me for $79.

Knowledgeable assistance

The provider was prompt, professional and kind. She answered all of my questions.

Everything went smooth and informative.