Brian H.
Provider was courteous and helpful!
Provider was courteous and helpful!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Brian H.
Provider was courteous and helpful!
Amy
I have been taking Trizepitide since July 2026. It is now October. I have lost 30 pounds since then. They have slowly increased my dosage as needed. I've had no price increases. They have been very amazing with there customer service. There has only been one delay on one month. But it came within the timeframe of having to take my other shot. I am looking to lose another 20 pounds and then see how their maintenance program is after to help control my cravings. I have a severe issue of constantly being hungry and this has controlled my appetite and desires to eat at night time which I've been struggling with weight my whole entire life. I am now 57 years old and finally at a healthy weight and I feel really good about myself. But I have plan to live to be 100 so I want to live healthy for the rest of my life.
Julianna O.
Jomart was very helpful and answered my text is a timeful manner.
Wendy
Jayvee was friendly and accommodating. She assured me she would be available for all my needs concerning my time with Embody. Im sure we will get along great!
Barbara Moore Z.
The reason I joined the 3 month plan is because of previous problems reaching someone for answers. In the beginning, I was on hold for 20 minutes. The next time I was questioned by who knows who and told I’d get a call back, 3 days later I got a call back. This is unacceptable to me. So, I am trying this.
Christina S.
First, i want to say i rated this a 3 but not because of my Xavier who is my personal account help. He has been absolutely wonderful to work with and talk to. He called promptly Wednesday morning anticipating that i received my order the day before and had started the medication. Asked how i was doing and advised to save his number and reach any time. 5 plus stars to him for being responsive and communicating with me. The reason for the 3 was the serious lack of communication from anyone before him regarding shipping and delays. I had referred several people to this program and we all ordered roughly the same time give or a take a day or 2. My order was placed 9/29 and didn’t receive anything until 10/13! On the other hand one of my referrals placed their order 10/1 and received theirs 10/3! So huge delay in shipment time for me which was disappointing as i was hearing so many good reviews on the improvement in their shipping. If the shipping would be faster all the costumers would likely be much happier to stay with this company. I do see several reviews on delays for refills so we will see what happens and if there’s a huge delay in getting the second vial or not. Thanks again Xavier for being the best!
Response from EmbodyOct 19, 2026
Hi Christina, we appreciate you taking the time to share your feedback with us. We are pleased to know that your interactions with your dedicated account representative were so positive, helpful, and attentive to your health journey. We will certainly pass along your kind words regarding their prompt check-ins and outstanding communication. At the same time, we fully acknowledge the frustration caused by the extended wait time and the lack of updates prior to your package arriving, especially when comparing your experience with others who ordered around the same date. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
karen M.
Embody’s people made the it so easy. Abigaile my support manager was so helpful!! Helped me schedule my interview call and just insured all went well quickly
Karmel K.
If I could give this company less than a star, I would. I have been dealing with an issue with them for a whole month. I have been calling at least once a week and every time - they promise to “escalate” and have upper management call you and no one has called me. Not even a single missed call or voicemail. Once you get an actual email saying they will review, it ends there. There is no follow up. One of their providers misinformed me and told me to throw a vial and Embody has yet to refund me or give me a replacement vial. They have the worst customer service yet are quick to reach out to me when I cancelled my subscription. I don’t know how this company can call themselves a business. Even their providers have outwardly spoken that I’m not the only customer who goes through this.
Response from EmbodyOct 19, 2026
Hi Karmel, thank you for sharing your feedback and please accept our sincerest apologies for the immense frustration, lack of follow-up, and poor communication you have experienced over the past month. It is completely understandable how upsetting it is to be promised escalations without receiving a response, especially after receiving conflicting instructions regarding your medication disposal and struggling to get a resolution or replacement. This is certainly not the standard of service or patient care we aim to deliver. We would truly appreciate the opportunity to review your account history directly, investigate what occurred with your support requests and billing, and work toward thoroughly addressing all of your concerns. - Embody team