Renee Lopez L.
The phone call took place on time
The phone call took place on time. She listened to my request. She corrected the problem and helped me from start to end.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Renee Lopez L.
The phone call took place on time. She listened to my request. She corrected the problem and helped me from start to end.
LORELL D.
My provider answered my question and now I’m just waiting for my medication
Kim R.
Friendly face on the other side. Very comforting.
Dianna D.
The woman was very helpful. Very nice. She help me clear up an issue. Very thorough.
Ashley W.
my nurse practitioner was amazing
customer
It was great and easy.
Paul A.
Thr glp1 they sent is red and not enough for two weeks, never mind one month
Response from EmbodyAug 31, 2026
We understand your concern about receiving a GLP-1 medication that appeared red and seemed to contain less than you expected. We know how important it is to feel confident that you received the correct medication and intended amount, and we’re sorry this left you with questions. We’d like to review your order and the medication details to better understand what you received and address your concerns. Please reach out to our support team with your order information so we can look into this directly and provide you with a clear explanation. - Embody Team
Nikole W.
I would be very cautious before signing up with Embody. I was charged for the program, but their clinician subsequently determined that I was not a candidate for treatment. Embody’s published refund policy states that patients who are disqualified by the medical provider are entitled to a full refund. My biggest frustration has been the lack of communication. Support is extremely slow, and I have sent emails that have gone unanswered. For a company handling medical treatment and charging customers upfront, I expected much more timely and reliable communication. I am currently trying to get confirmation that my account is canceled and that my full refund is being processed. Having to repeatedly reach out just to get basic information about my money and account has been incredibly frustrating. I’m sharing this so other people know what my experience has been before signing up. I will update this review if Embody communicates with me and resolves the refund appropriately.
Response from EmbodyAug 31, 2026
We understand why this experience has been so frustrating, especially after learning that you were not a candidate for treatment and then having difficulty getting clear information about your cancellation and refund. When it comes to something as important as your account and payment, you should not have to repeatedly reach out just to get an update. We’re sorry for the delays in communication and for the uncertainty this has caused. We’d like to review your account and the status of your cancellation and refund so we can make sure you receive a clear update and that your concerns are properly addressed. Please reach out to our support team with your account information so we can look into this directly. - Embody Team