Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I’ve been waiting one month plus for medicine and I just finally talked to someone today. After I finally talked to the doctor and ordered, I looked on the portal and everything was cancelled.
Response from EmbodyAug 31, 2026
I’m sorry this happened, especially after you had already waited more than a month and finally completed the process with a provider. Seeing that everything had suddenly been canceled afterward would understandably be confusing and frustrating.
We’d like to look into what caused the cancellation and review the status of your account and order. Please reach out to our support team with your account details so we can investigate what happened and provide you with a clear explanation and appropriate next steps.
- Embody Team
CM
CHRISTINE M.
Everything went very well
The experience was great. It was right on time and Tamika was great
JE
Jenna
New member
The provider was easy to talk and explained everything very well. She took the time to listen to my goals and explain every step as well as potential side effects and measures I could take to combat them. She was very reassuring and patient. 10/10 recommend!
DM
Debra M.
Very thorough
Very thorough
RA
Rachael
Nope…something aint right
I think this place sells Tirzepatide that's just full of fillers.
I had been on Saxenda, Wegovy, and Semaglutide..all successful..I was stupid and saw a deal with Embody and decided to try (supposedly the better GLP1) Tirzepatide. Nothing.at.all. I have now tried maintenance dose and full dose. No difference. Nothing. Hungry like before I went on any GLB1s. Went and tried my old maintenance dose from other great co I bought Semaglutide from online..wow.finally.full again. Hmmmnnnn.
After a shipping delay( aka we took your money even though we didn't even have any product), I wrote I want a refund and cancelling. They all of a sudden said Good News! Your prescription is shipped! ( Btw Lol, I checked the tracking, all they did was make a label) Amazing how THAT happened, huh?!) ( Only got gaslighted about a refund- ignored twice.. with only the Good News! Email right after the first one I sent.) So, now I am stuck with them another month.
I am angry I changed online companies for a slightly lower price to Embody.
Oh, and there site is wierd, it's a pain to log on, information disappears from your account, they charge you before you even get your prescription "renewed', there customer service emails all contradict each other-all in the same day.
I wish I never changed online companies and will go back to the online co I used before that works, and have there sh** together, is easy to log on, fast responses/ very easy to deal with, have great prices anyway ( guess I got greedy seeing Embodys deal) and hey.. best part..there GLB1 WORKS! What a concept. I don't know if it's the pharmacy(s?) (do they even care, which one they use?) Embody uses, the over fillers they use that squeeze out the med, or what. Skip this place folks. Your.Welcome.
UPDATE: I see the below response from Embody to my post..lol..should.I.reach.out.to.customer.service!? Who then, exactly? Because customer service doesn't know what they are doing nor care and I already did. I was ignored twice. I also was ignored a couple times before I reached out, and was told a nurse would call me within 24 hours. Never did at all. Either time. I see your PR team working hard replying publicly here, though.
Response from EmbodyAug 31, 2026
We understand why you’re frustrated, particularly after switching providers expecting a better experience and instead encountering concerns about effectiveness, shipping delays, billing, and inconsistent communication. We’re especially concerned by your comments about your medication and would want to make sure those concerns are reviewed appropriately rather than dismissed.
We’d appreciate the opportunity to look into your specific treatment, prescription, pharmacy fulfillment, and account history so we can better understand what happened. Please reach out to our support team with your account details so we can investigate these concerns directly and provide you with a clearer response.
- Embody Team
AM
Amber M.
The nurse I spoke with was very nice…
The nurse I spoke with was very nice and professional. She got to the point and didn’t waste my time. I like that she sent the prescription to the pharmacy immediately after my video call.
RF
Robin F.
On time and clearly planned
On time and clearly planned
JE
James E.
From the beginning there were mistakes.
From the beginning there were mistakes. I was told what dose I would be sent and they sent the wrong dose. I second month I was told the dose would stay the same and it was doubled.
This made me sick as hell and they told me to stop taking it. No credit or compensation for that unused dose.
They were the worst!
Response from EmbodyAug 31, 2026
We understand how upsetting it must have been to be told to stop taking the medication after becoming sick, particularly when you were left with an unused dose and felt your concerns weren’t adequately addressed.
We take medication and dosing concerns seriously and would like the opportunity to review what happened with your account and treatment. Please reach out to our support team with your account details so we can investigate the situation and address any outstanding concerns appropriately.
- Embody Team