Julie S.
The provider was very personable and…
The provider was very personable and kind. They listened to my concerns and offered suggestions as well as explaining the process and what to expect.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Julie S.
The provider was very personable and kind. They listened to my concerns and offered suggestions as well as explaining the process and what to expect.
JC
They are a fraudulent company. I ordered 3 months worth of medication, they sent one month of the wrong medication. I have been communicating with them for almost 2 weeks now to get this corrected, and they keep putting me off saying someone will contact me in 24-48 hours, instead of correcting their error. They have no intention of sending the correct medication and it’s been over a month since I originally put in the order. Worst company I’ve dealt with so far. Do not purchase from here. They will take your money and say no refund even though they haven’t rendered services.
Response from EmbodySep 8, 2026
We’re sorry you’ve had to spend nearly two weeks trying to get a medication issue corrected. We understand how frustrating it is to order three months of medication, receive the wrong medication for one of those months, and then be repeatedly told someone will contact you within 24–48 hours without seeing the issue resolved. We’d like the opportunity to review your order, the medication that was dispensed, and the replacement request so we can understand where the process broke down and determine the appropriate resolution. Please reach out to our support team with your order details so we can make sure this is properly reviewed and escalated. - Embody Team
Ash
They're quick with taking your money and getting your prescription started. Delivery time is extremely prompt. However needing to get in contact with the clinic to discuss your medication is where the problem is. I've been waiting almost 2 weeks now and have made multiple communications with the company thru the virtual messaging only to be told that I need to speak to the clinic. Them I'm told someone will reach out to me in 24 to 48 hrs and I never hear from anybody. No phone call. No text message. No messages thru my patient portal. No email. Just complete silence. And of course there's no number to contact the clinic directly.
Response from EmbodySep 8, 2026
We appreciate you sharing the details of your experience, and we’re sorry for the lack of communication after you were told someone would reach out within 24–48 hours. While we’re glad the initial ordering and delivery process went smoothly, we recognize that timely access to the clinical team is an important part of the overall experience. You shouldn’t have to keep reaching out just to get a response. We’d like the opportunity to review your case and understand where the communication broke down. Please reach out to our support team with your details so we can make sure your concern is properly escalated and followed through. - Embody Team
Richard J.
I think it's a complete scam. I joined and order injectable tirzepatide. It gets approved and sent to the pharmacy. Then the "it's delayed" emails start. After the 3rd delayed email, I decide to cancel and I login to the patient portal just like it says in their FAQs. Once there, there is no option to cancel that I can find. There are only about 6 screens, so if canceling a membership is there, I cannot find it. Finally, I call CS, automated system that includes not cancel option, so I ask for a real person. They seem to know who I am, but insist on asking the same questions as the automated system. I tell her I want to cancel and she starts the stalling routine. She informs me that even thought nothing has shipped, Embody has done their part and they will still charge me. Arguing with them is pointless, so I take the hit for my subscription for one month and VIP membership that I did not remember requesting. Im guessing the Trizepatide will never show up. NOT RECOMMENDED.
Response from EmbodySep 8, 2026
We understand how upsetting it is to see repeated delay notices, then have difficulty finding a way to cancel, and finally feel that your concerns weren’t being addressed when you contacted support. We’re sorry this experience left you feeling frustrated and concerned about the cancellation and billing process. We’d appreciate the opportunity to review your account, including the subscription and VIP membership enrollment, your cancellation request, and the status of your prescription. Please reach out to our support team with your details so we can investigate what happened and make sure your concerns are properly addressed. - Embody Team
Mellody D.
The provider was amazing. The visit was fast easy and clear! She was very professional and friendly.
customer
Great service & unbeatable pricing! I switched over from a different provider, & I’ve been really satisfied with my experience so far. The process was simple & straightforward, the service has been great, & the pricing is hard to beat!
Russell P.
Good provider
Jojo C.
⚠️ DO NOT use Embody for your GLP-1 medications! My experience trying to get tirzepatide through them has been an absolute nightmare. They gladly took my $129,but absolutely nothing has happened. My medical assessment was never reviewed by a doctor, and no medication has been shipped. Trying to get help is a joke: I’ve sent multiple messages and emails and made three phone calls, but every single representative gives me completely different, conflicting information, and no one actually wants to help. To top it all off, they are refusing to issue a refund while keeping my money for services and products they refuse to deliver. This is a scam. Save your time, your money, and your sanity, and look elsewhere for your care.
Response from EmbodySep 8, 2026
We are truly sorry to hear about your incredibly frustrating experience trying to receive your medication and the difficulties you've encountered with our support team. It's completely unacceptable that you've received conflicting information and feel that your concerns haven't been addressed. We understand how disheartening it is to feel that services you've paid for have not been delivered. Please reach out to our support team with your details so we can make sure your concerns are properly reviewed and addressed. - Embody Team