EmbodyReviews of joinem.co

Excellent customer service

Embody has excellent customer service and their staff has always been the best

Very timely appointment and the person was very professional and concerned about me be successful

This experience has been awful. The medication still has not been shipped to me and I'm out of medication. I'm given multiple accounts of information and still no medication in the mail. I just asked to speak to a supervisor and they claim there is no supervisor. I'm not sure this is going to work the way it's supposed to. I feel I want my money back cause no one is actually helping.

Interaction was great. Straightforward and easy. Throrough but not exhaustive. Video call did not work, but the provider called me via telephone and was able to complete the visit.

Solved my issue

I became a member of this company beginning of August 2026. Paid $129. The GLP medication comes in HOT the ice package is melted. The product is not long useful. I immediately contacted the company. It took them a WEEK to respond. One email stating “it was fine” and another email stating “do not use it. We will send another one.” I never received the new one. And then they charged me again. Product still not sent. Called my bank to spot their payments. I canceled my membership with them. And they are refusing to to send me the medication I literally paid for AND/OR refund me. Update: I have emails stating “do not use it because it may have been exposed to temperature” it’s been over 100 degrees here for a month. Then I have another email saying the medication was fine??? That’s a negative. And another email basically saying they’re done. I would love to upload these emails

My application went smoothly, telehelath smoothly, asked for paperwork ( clearance I didn’t think I needed from my pain doctor /I’ve already been on semigloss a year per my pain doctor instructions @ vitality wellness) I thought was insane and I have 3 months to turn that in , which I will do however, I still feel it’s crazy. So issue was resolved by my original person “doctor” calling me back.