EmbodyReviews of joinem.co

The woman I spoke with was very nice and explained my treatment clearly and in a way that was easy to understand

The person I spoke with was very helpful and patient with me and handle my information with care

I was so hoping not to have to leave a bad review. I have signed up for "care appointments" THREE TIMES. AND THREE TIMES NO ONE SHOWED UP. None of their so called physicians show up to anything. There is no one for me to talk to about my prescription and dosages. And now, conveniently, I cannot get into my account? My email and phone number just happened to stop working? I am beyond livid and will be cancelling my subscription. DO NOT DO BUSINESS WITH EMBODY

Do not join this company. In my experience, Embody used misleading billing practices and refused to refund charges I did not authorize. I was charged far more than the subscription prices I selected, and customer service repeatedly told me that the company does not issue refunds. I am requesting a full refund of the unauthorized $1,428 Tirzepatide charge and cancellation of any membership or subscription I did not knowingly authorize. I signed up for a Tirzepatide subscription at $119.88 per month, plus a NAD trial for $49. I received seven welcome emails, but none included an invoice or receipt. The next morning, I checked my credit card and discovered I had been charged $1,596.88. I immediately went to the Embody portal, which displayed the following charges: $49 for NAD, $119.88 for an EMBODY VIP+ Membership that I never signed up for, and $1,428 for Tirzepatide injections. This is what was listed on the website account under "Your Orders," and it is entirely incorrect. I immediately contacted EMBODY Customer Service by phone and was told that they "do not provide refunds." In the advertising I have seen on Forbes, Instagram, and Google, they clearly state an "EM Money Back Guarantee." Despite my numerous emails requesting further investigation and a full refund of $1,428 for something I never signed up for, their response has been various versions of: "We understand how upset you must be; however, we do not provide refunds as per our policy." What is true is that EMBODY cannot provide a proper email receipt or an accurate description of what I ordered in its own account portal, which is filled with errors. How can I expect this company to provide me with Medicine? How can I trust anything about them, including their advertised "EM Money Back Guarantee"? I am disgusted; I have entirely lost faith, and I need my refund now. I do not want to do business with this company again.

The provider was very calm and asked clear questions. Very pleasant experience. One observation was that he did not seem to have my health information from the website form I completed. Therefore, needed to reiterate the medications I am taking.

Customer service and provider has been great.

Jomart was of great assistance today. He is very friendly and helpful.

My provider knew my history when she called for my appointment. She explained my treatment plan well and answered all my questions and concerns. Looking forward to continuing my weight loss journey.