Anonymous
Embody cares about the customer experience
I changed to Embody after a horrible experience with Trim Rx where non one responded to calls or messages and I went 2 wks with no medication. Total different experience with embody. I had questions about my dose and shipment that was not answered through AI rep so I was transferred to an actual person who was very helpful and pleasant and because she wasn’t able to fully answer my questions she arranged for a nurse call. After speaking with the nurse, all my questions were answered, and I am extremely satisfied with the services here.


