Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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She was very nice and explained to me any questions I had. We did have issues with the technology but it was at no fauly or either of us. I am still waiting on an email as to of what I am needing to turn in.
MG
Maryann G.
The nurses are professional and kind.
The nurses are professional and kind.
Very knowledgeable and helpful
They listened with care
JK
Jenny K.
Great experience with Embody
Great experience with Embody! Everyone has been super helpful, informative, and pleasant to work with. The process has been easy and straightforward. Definitely recommend!
HA
Hailey
Communication has always been amazing
Communication has always been amazing. I get my meds shipped to me fast with no delays and it’s always on time. I’m on my 2nd month and everything has been amazing. They seemed to have a rough patch due to an influx of customers but I haven’t experienced any delays.
TH
Tonya H.
Great service
I was listened to and my issue was taken care of.
NO
Nicole O.
Absolutely Terrible
Terrible. Go elsewhere. This is as my second GLP-1 provider used. Wound not recommend. Much better services elsewhere. Cheaper doesn’t mean better. No 24/7 support as advertised. No one can ever help you over the phone. They give you the run around trying to refill a prescription with the provider saying you need to contact customer service and customer service saying you need to have ANOTHER provider visit within hours of the previous. Charges are billed way before you can even request a refill, so the billing doesn’t match the medication cycle, but they claim to have no fees, but the fee is the cost because of the prescriber doesn’t write it they still charge you. Scripts get “sent” to the pharmacy but take well over a week to get there and be processed. Have been told someone will contact me within a given time frame (ie 90 minutes) and no contact. Was told my matter was “escalated” and “priority” and would be dealt with and it was left unattended. Providers are not contactable after script is written for questions. They do provide a list of collaborating pharmacies- but they send your script to an unmentioned one so you have no pharmacy contact information. Questionable efficacy of their scripts- gained weight on their medication. Literally a joke of a service. Take your money elsewhere. If I could give zero or negative stars I would.
9.14.26- update. At their request, I scheduled an additional appointment with a provider. The appointment was scheduled for the next day to which the provider no showed my scheduled appointment. I was provided a reminder one hour prior to the scheduled appointment and then again five minutes prior to the scheduled appointment that a clinician would call. Nobody called me. So 45 minutes after my scheduled appointment I contacted their support. Inquiring about the clinician not calling me for the scheduled appointment. Their response was that they can only pass the information on to a clinician and hope that they call for the appointment. At this point, I was very frustrated and asked the support specialist to just be refunded so that I could essentially go elsewhere and have a better experience too at which she said they will not do any refunds. So at this point, you’re essentially committing fraud and theft. You took my money for a product that you did not provide me as well as a service that you’re not providing me and you tell me I can’t be refunded for what you’re not providing. I gather everyone’s experiences different but this is just mine. To top matters off after their clinician not contacting me they had the audacity an hour and 15 minutes after the scheduled appointment to send me an email saying I no showed my appointment with the clinician and then I needed to reschedule via the link in the email. Literally disgusted with their customer service and company.
Response from EmbodySep 14, 2026
We’re sorry that your experience has been so frustrating, particularly with the disconnect between the support, provider, billing, and pharmacy processes. We understand your concerns about delayed prescription processing, missed callbacks, and being told that your case was “escalated” or given “priority” without seeing meaningful follow-through.
We’d appreciate the opportunity to review your account, prescription, refill history, and previous support interactions to understand where the breakdown occurred and work toward addressing your concerns.
- Embody Team
LM
Lestine M.
I love the fact that the call happened…
I love the fact that the call happened exactly. When the provider set the appointment with me, she was very clear and precise on the dosage. When the changes will happen and answered all my questions. I loved how quick and I appreciate her patience in explaining everything to me
MB
Martha B.
Very friendly clinician
Very friendly clinician. I had to cancel my subscription because they dont offer 15mg Tirzepatide