Sarah T.
Provider was excellent on explaining…
Provider was excellent on explaining the step by step process.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Excellent

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Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Sarah T.
Provider was excellent on explaining the step by step process.
Steven H.
Percy called me within one day of joining the VIP Program. He gave me his contact details and was friendly. He explained the next dosage that would be coming.
Becki M.
The RN that I spoke with was very helpful!
Claudia G.
Great experience all the way around
Tara
I have gotten absolutely no customer support from a healthcare professional since I started the program over 2 months ago. I finally scheduled an appt for a phone call for today and arranged my day around this. I did not receive a call at the appt time, but 12 minutes later with my phone sitting in my lap, I saw a voice message show up on my phone. I tried to call the number immediately in hopes of contacting whoever made the call, but I only got a customer representative who could not answer any of my specific questions. I have asked twice over the last 2 months for a clinical person to call me, and I haven't heard from anyone to date.
Response from EmbodyOct 21, 2026
Hi Tara, thank you for sharing your feedback and please accept our sincerest apologies for the missed call and the ongoing difficulty getting clinical support. We understand how frustrating it is to arrange your day around an appointment and still be left without answers. This is certainly not the level of care or service we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Chelsey
Percy was very helpful.
Judith L.
EDIT: The response from Embody is exactly the thing I am writing about and has been going on for weeks. They do not help at all. They just keep sending these lame responses. SAVE YOURSELF A LOT OF TROUBLE AND MONEY!! Just received another email my medication is atrocious the pharmacy Ann will be delivered within 5 days. Got the first one on theses on October 3rd. Still no medicine. DON'T USE THIS COMPANY!!!! I REPEAT DON'T USE THIS COMPANY!!!!I ordered 6-month supply of GLP from this company. I receieved 2 and they stop coming. Every time I tried to contact them I would get some lame robo response,"on the way", "a clnician will contact you", blah blah blah. No one ever contacted me. Not even at the beginning when you are supposed to meet a clinian before the prescription. I wanted to lose 20 pounds. They told me to take 65 units a week which made me horribly ill. I conacted them to dicuss this with them and was never able to get an appointment by phone or email. I had to reduce the dosage myself to a manageable 25 units. It was not until I contacted my credit card company to get a refund that I started hearing from a real person who apologies for any inconveniece but unable to refund or send the medication WTF!!!!
Response from EmbodyOct 21, 2026
Hi Judith, we are truly sorry for the incredibly frustrating experience you had with your medication supply, the lack of communication from our clinical team, and the severe side effects you experienced from an incorrect dosage. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Alisha
Do not use this company! They charge you for three months upfront but then only send one month. They are then relying on an outside pharmacy each month to send you your dosage. And guess what? If they don’t have it in stock, you just don’t get it and you also don’t get your money back! I’ve also put in a complaint with the Better Business Bureau about this practice.
Response from EmbodyOct 21, 2026
Hi Alisha, thank you for sharing your feedback and please accept our sincerest apologies for the frustration caused by the delayed and incomplete shipments. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team