EmbodyReviews of joinem.co

Easy and fast User friendly

I filled out all the information and was approved. My credit card was charged. I had not spoken with a person yet. I was informed that my prescription would go out within 24 hrs... Then I received an email stating they needed additional information about one of my medications. I called customer service to inquire. The person was NOT very informed about product or proceedure and not very friendly or helpful. I ended up hanging up after 10 minutes of her telling me nothing. I've emailed twice with no response. The second time to say I wanted a refund... Its been 7 days since my money was taken and no one is getting back to me. I have canceled my subscription through their portal but I want a refund. Very horrible experience with this company!!!

I was billed immediately but two scheduled clinician calls were never received, nor was any product received. Refund due to lack of service and product was refused. Credit card complaint is in progress. Would give zero stars if that was an option.

It was an excellent interview and the person was so kind and interested to resolve the situation and explained to me what to do

They charged me, then kept on "under review" for over a week. When I contacted them, they said they would prioritize it. After three weeks of the same, I got them to schedule an appointment with their doctor on the next business day. At the appointment time, no one called me. After an hour, I was able to contact them and they first tried to blame me saying I didn't answer when they called (there were no calls) then saying I blocked them (not true) then said the doctor just didn't have time and no one told me. Then they said a doctor would call in 5 minutes. It didn't happen. Then I called and asked to cancel and refund. They said they would cancel but they would not refund because it has been "too long".

O subscribed for 3 months. My first month rx was late. My refill form was submitted 3 weeks ago and my 2nd rx still hasn't shipped. I took 4 doses, then they doubled my dose and I will have 3 weeks of no medication before receiving the doubled doses. This can't be safe. They are a joke. Go to a real doctor.

This is all brand new to me. Injectable weight loss medication at home is a bit of an unknown experience so I had big time trepidations. Once I talked to the care counselor and she walked me through the logistics of it and even pointed me to YouTube tutorials to ease my anxiety it was a different ball game. I had the confidence to go through with the scariest part for me which was the injection itself. On the end the injection was absolutely nothing to worry about and I feel ready to continue on this journey knowing I can reach out and talk to anyone whenever I have future concerns.

Talking to the provider was very easy and she answered all my questions. She was very pleasant to talk to.!!!