Evelyne R.
She understood everything I was talking…
She understood everything I was talking about and handled my issue with ease.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Evelyne R.
She understood everything I was talking about and handled my issue with ease.
Denise Davis Y.
Worst customer service ever and you will miss shots bc of orders not being processed in a timely manner. If you want to still give them a chance only purchase on month at a time. There are other companies that process and ship in a timely manner without giving you the runaround about appointments that the company doesn’t meet and you have to keep rescheduling. Trimrx is better
Response from EmbodySep 29, 2026
Hi Denise, thank you for sharing your feedback and please accept our sincerest apologies for the experience you had with our customer service and the delays in processing your orders. This is certainly not the level of care we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Stephanie
I was very put off when signing up and not having anyone to speak with that could answer my questions. I kept getting connected to someone on a different continent that couldnt answer my questions. It made me weary of where the medicine that I would be injecting my body was safe. My appointment with the provider changed that and I felt more at ease.
L S.
I received my 1st vial in a timely fashion. No complaints. Started losing weight and hardly any side effects. Then it's time for the 2nd vial. Should have had a shot last week. Due a shot tomorrow. No vial. Customer service keeps telling me the same thing and nothing happens. 2nd vial is higher dose than 1st - don't know if I'm supposed to keep going or start over IF it arrives. Read that they don't do refunds. If it were just a change of mind on my part, I would understand that. But this is THEIR fault. I'm giving them until the end of this week to get me the vial. If it doesn't arrive, I'll cancel and then file a dispute with my credit card company.
Response from EmbodySep 29, 2026
We understand your frustration with the delay in receiving your second vial, especially after a positive start and the concern about potentially missing a dose or having to restart your treatment. We apologize that our customer service has not been able to provide a satisfactory resolution or clear information regarding your shipment. This is certainly not the level of care we aim to provide our patients. We'd like to review your account to understand why there's been a delay and address your concerns about the missing vial. - Embody Team
CM
Excellent company. Great service! Very pleased.
Diane G.
He explained what happen and told me when to call to get my dosage changed
Samira B.
This company is ridiculous. It was taking over a month to receive a vial of medicine so I canceled my membership. They now refuse to give me a refund because my account it not active. The medicine I paid for was never even sent out for delivery. Refusing a refund it crazy. Will never use their service again.
Response from EmbodySep 30, 2026
Hi Samira, thank you for sharing your feedback. We're truly sorry this happened. Waiting over a month for mediation that was never shipped, only to then have your refund denied, would understandably be incredibly frustrating. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Vanessa D.
I received my meds right away and always gotten help when needed. Meds alway arrive on time.