EmbodyReviews of joinem.co

Response from EmbodyOct 15, 2026

Hi Nigel, We appreciate your feedback and are glad to hear that your experience has improved, your prescription and account details are resolved, and you are seeing positive progress. We look forward to making your next refill just as smooth. -Embody Team

Response from EmbodyOct 5, 2026

Hi Erin, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had. Waiting three weeks for a refill, being charged without your medication shipping, and struggling to cancel the order is completely unacceptable and not the experience we aim to provide. We would truly appreciate the opportunity to look into your account, review the status of your prescription, and help address your concerns. - Embody Team

Response from EmbodyOct 5, 2026

Hi Laura, thank you for sharing your feedback and please accept our sincerest apologies for the frustrating experience you had after joining us, particularly regarding the multiple missed appointment calls despite receiving reminders. We completely understand how frustrating it is to clear your schedule for consultations only to have technical difficulties prevent them from happening. This is certainly not the level of service or support we strive to provide to our patients. We would truly appreciate the opportunity to look into your account, and work to make things right for you. - Embody Team

Response from EmbodyOct 5, 2026

Hi Laura, thank you for sharing your feedback and we are deeply sorry to hear about your experience, especially regarding your health concerns, delayed clinical responses, and billing issues. It is incredibly concerning to hear about your allergic reaction and the frustration caused by receiving additional shipments after requesting to stop them, along with the shipping delays you experienced. We understand how alarming and upsetting this entire situation has been for you. We appreciate you bringing these serious concerns to our attention, and we would like the opportunity to review your case and clinical communications thoroughly to better understand what happened and address your concerns. - Embody Team

Response from EmbodyOct 5, 2026

Hi Pam, we are deeply sorry to hear about your experience regarding the unexpected charge, the difficulty with account verification, and the prolonged frustration surrounding your refund request. It is very concerning to hear how challenging it was to resolve your billing issues and get clear assistance from our support team. This is certainly not the level of service we strive to provide. We would truly appreciate the opportunity to look into this situation and make things right, and we will be reaching out to you directly to gather more details. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team

Response from EmbodyOct 5, 2026

Hi Jerry, we are deeply sorry for your experience with the damaged packaging, the high temperatures during transit, and the delay in receiving a callback from our clinical team. We completely understand your concerns regarding the safety and storage conditions of your shipment, as well as your frustration with the lack of timely communication. This is not the standard of care or support we strive to provide. We would appreciate the opportunity to have our clinical team review your case, look into the transit conditions of your package, and follow up with you directly to address your concerns. - Embody Team