EmbodyReviews of joinem.co

Response from EmbodyOct 8, 2026

Hi Marianne, we appreciate you taking the time to share your feedback with us. We are pleased to know our support team and account managers have been helpful to you. However, we recognize your frustration regarding the delay between processing your payment and receiving pharmacy approval for your prescriptions. Extended wait times for essential medications are understandable sources of concern. We are actively reviewing our verification and fulfillment processes to streamline this transition and reduce the total delivery time. Your insights help us identify where our procedures need improvement so we can provide a faster, more seamless service moving forward. - Embody Team

Response from EmbodyOct 8, 2026

Hi Ben, we’re sorry that our communication around your cancellation wasn’t as clear or complete as it should have been. We understand how important it is to have written confirmation, especially when you’ve taken the time to formally request a cancellation. We appreciate you bringing this to our attention. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 8, 2026

Hi Debbie, thank you for taking the time to share your feedback. We are glad your initial nursing consultation went well and your prescriptions arrived promptly. We recognize your frustration regarding inconsistent email communication, and we are updating our messaging protocols to ensure clear, reliable information is provided moving forward. - Embody Team

Response from EmbodyOct 7, 2026

Hi Laura, we are deeply sorry for the extreme frustration and inconvenience caused by the long wait times, delayed clinician appointments, and upfront billing practices. We understand how concerning it is to experience weeks of delays after payment has been collected, and we apologize that our service fell so far short of your expectations. This is not the standard of care we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed on addressing your concerns. - Embody Team