EmbodyReviews of joinem.co

Embody will reply to these complaints. They will reply to emails occasionally and they will continually tell you that they are “working on a resolution “ and “we don’t run our company like this”. What they won’t tell you is they have a system in place to stall any resolution to complaints. Countless emails claiming they are “working on a refund” only to never hear anything about the actual refund. Arguing that incorrect, warm medication was already sent so even if it’s unsafe or unusable you’re paying for it regardless and just accept that fact. They won’t do anything to make it right. They talk a fancy talk but they don’t care once they get your money and their system is set up to run you around in circles while they sit back and count the dollars rolling in. They openly stated in an email not to take the medication that I was sent. Next email say no refunds bc we sent you the product! Now I’m stuck with an extremely unsafe, unusable product and no refund. This company is the absolute worst.

First off, I would give Jayvee 5 stars! She was the bright side of my experience. All I wanted was to get the medication. One month in, NEVER RECEIVED THE MEDICATION! no reason for not getting the product. Jayvee tried to get me the prescription, once I was approved but to no avail! Again, she was awesome!

I’ve been very impressed with this company. They keep you up to date on everything and even check in with you. Cyrell emailed and asked how I was doing and actually cared about what I told him.

My package arrived without meds in it, I reported it immediately and was told it had been escalated. Many emails of not being listened to and told nothing would be done by customer service. Jayvee my vip account manager was the one constant and helpful person through it all. She has finally gotten the missing meds sent to me and has been great with following up. If it was not for her I would be doing a charge back to get my money back as patient support said they wouldn’t refund me. I have hope that the experience going forward will be good thanks to Jayvee

Embody is one of the best things that’s ever happened to me for my physical health!

Janella is a fantastic account manager for Embody. She keeps on top of my Rx deliveries and insures that I receive them on schedule. I appreciate her attention to detail and her diligence in making sure that I am successful with my program - Thank you, Embody and Janella!

Geraldine my client help person is amazing, I have already referrred 2 new clients because of her service

Lemark was great and answered all my questions and is understanding