Melisa H.
I had technical issues joining but…
I had technical issues joining but Jennifer called me back directly which I greatly appreciate

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Melisa H.
I had technical issues joining but Jennifer called me back directly which I greatly appreciate
Jean
They are scammers and stole $129. I wanted to transfer a prescription over and they essentially asked for an arm, a leg, and everything in between. They made it impossible for me to get a prescription from them. I asked for and then demanded a refund and dis not receive a response. I know I'm not the only person they’ve done this to. They should be shut down and forced to return all of the money they have stolen.
Response from EmbodyOct 23, 2026
Hi Jean, thank you for sharing your feedback. We are truly sorry to hear about your frustrating experience trying to transfer your prescription and the difficulties you encountered when requesting a refund. It is deeply concerning to hear that you felt ignored after reaching out to us, as this is certainly not the level of service or care we aim to provide. We would appreciate the opportunity to look into your account details, review what occurred with your transfer and payment, and work toward addressing your concerns. - Embody Team
Jeenkee L.
If I could give a negative review, I would. I ordered my medication on October 7, and since then I’ve been bounced around between multiple agents. First they said there was a backlog. Now someone emailed saying there’s a problem with my prescription. Which one is true? No idea — because nobody seems to know what they’re doing.They took my money instantly but can’t deliver the medication or give a straight answer. I have all the messages saved, and the lack of accountability is unbelievable. If you want to wait 1–3 months for something you paid for, this is the company for you. I’m honestly at the point where I don’t know what to do or who to believe
Response from EmbodyOct 23, 2026
Hi Jeenkee, we are deeply sorry to hear about the frustrating experience you have had with your order since October 7th, including the conflicting information from our agents and the lack of clear answers regarding your prescription status. This is certainly not the level of service or care we aim to provide. We would truly appreciate the opportunity to look directly into your account, and make things right. We will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Arielle B.
She listened
R Brandon F.
Best customer service very friendly
Melissa E.
I felt listened to and the provider was right on time. All my questions were answered
Jennifer H.
Fast delivery, great instructions and I've already lost 8lbs in my first 2 weeks! I just wish I joined sooner.
Traci
The chat is terrible. When you call it feels like you are talking to AI. Nobody could answer my questions. So I was assigned a VIP account manager Percy. This is much better because you have a live person to answer your questions and he was very professional. Honestly I wasn't going to renew my subscription but he changed my mind. The medicine comes pretty quickly. Price is fantastic.
Response from EmbodyOct 23, 2026
Hi Traci, we appreciate you taking the time to share your feedback with us. We are sorry to hear that our initial chat and phone support did not meet your expectations and felt impersonal. We are actively working to improve our customer service training to ensure all our representatives can provide helpful answers. We are glad that our dedicated account manager was able to assist you professionally and help you decide to stay with us. It is also great to know you are pleased with our quick delivery and affordable pricing. We look forward to continuing to serve you. - Embody Team