EmbodyReviews of joinem.co

It was a great experience I was listened too and I am so ready to get back on track with my glp1 gerney

Very polite and informative

The person that I spoke with was very pleasant.

I am on the highest dose of my medication. And the price is the same as the lower doses. I don’t have to jump thru hoops to get my medication. The only reason I gave a 4 star and not a 5 , is that each month the medication comes from a different pharmacy.it would be nice to have some background history on where my medication is coming from.

I've been a customer with Embody for 3 months and my second month my Tirzepatide arrived warm (ice packs melted) but on time. The medicine seemed effective and I started to lose weight but on my 3rd month my medication arrived 2 days late - not Embody's fault - Fedex was supposed to deliver on a Saturday but I did not get my medication until Monday mid day and the ice packs were completely melted again and the medication was warm. I reached out to them a week later after hearing the meds lose effectiveness when left out too long in warm weather plus it had been in the 90s where I lived. They acted like they would contact the appropriate department and it would be resolved. Nope. Its been FOUR WEEKS this Sunday October 11 and they just keep giving me the run around. Its literal AI generated responses apologizing profusely and insisting the appropriate team is reviewing this matter. I called last week and talked to someone and that person said they were sending a ticket to the pharmacy to have a new vial sent to me (at no extra charge) and a day later they responded to an email I sent the day before (before talking on the phone with them) and they said they were still reviewing it. I said 'no the customer service person told me they were going to send the meds' and they clarified and said no, they were only sending a message to the pharmacy. So yeah - 3 additional emails later and still no new meds. I paused my subscription and am waiting. I had tried injecting the meds 2 weeks ago and felt no appetite suppression and my joint pain is coming back. Its just really frustrating because I already spent the money and and have a vial that has lost potency. I don't understand why they can't send me a new vial. They must be making millions of dollars.

If you’re considering using Embody for GLP-1 medication, I strongly encourage you to reconsider. I purchased what was supposed to be a four-week supply of compounded tirzepatide. After just ONE injection, my vial appeared nearly empty. I immediately contacted Embody because I was concerned that I had not received the full amount of medication I paid for. What followed was weeks of frustration, unanswered concerns, and empty promises. I spoke with at least THREE different representatives who assured me someone would follow up. I was repeatedly given timelines that came and went without a meaningful resolution. Meanwhile, I missed a scheduled dose because of the unresolved issue. Eventually, I canceled my subscription and requested a refund. Their response? They don’t refund orders that have already been processed. Here’s my problem: I wasn’t asking for a refund because I changed my mind. I was questioning whether I had received the product I actually paid for. Instead of investigating that concern and providing a clear explanation, they continued to avoid directly addressing it. At this point, my concern goes beyond the money. I’m concerned about how this company handles consumer complaints, prescription fulfillment issues, and accountability. I have filed a report with the Federal Trade Commission (FTC) requesting that their business practices be reviewed. If you’ve experienced something similar with Embody, I strongly encourage you to file your own report at ReportFraud.ftc.gov. You do not have to prove fraud to report a suspected deceptive business practice. Individual reports can help regulators identify potential patterns of misconduct. Consumers deserve transparency, accountability, and the products they pay for. Based on my experience, I cannot recommend this company.

My provider took the time to explain and answer my questions.

Elvis answered all my questions and he is knowledgeable about the product and things that makes me save for using my insurance.