EmbodyReviews of joinem.co

Quick response, easy to talk too. Medication’s on time. Good first care visit

Waited over a week for first shipment of meds, even though I received a “Your order has shipped!” email after 2 days… Fedex tracking status was stuck on “Label Created”. Finally after sending a message through portal, the tracking updates to “Cancelled by the Shipper”, but customer service cannot tell me why the order was cancelled and they cannot tell me if it will be reshipped.

TURN AROUND TIME!! I began the process of getting this medication. Unfortunately somehow it was sent to wrong address. It couldn’t be resolved so I was out $129.00. Ok I have to take that hit!! Then when it was time for the next dose which I had to wait for. My bank declined the payment!! Declined because they thought it was a fraudulent charge. Strike two!! Opened a new account in different bank made payment! Ordered payment made . THEN I found out there is a 5-10 days TURN AROUND. What in the world is that? Never heard of it. You have my payment , it “should” be my second shipment but here I sit it’s October 13 tomorrow and my date to receive the meds was October 3. Still no tracking # so still not shipped. This is very FRUSTRATING !!How long for next meds ?Same TURN AROUND even though I’m in the system and have to wait for another TURN AROUND???

Just finished up my first month with Embody. So far I’m very happy with my experience. My first order came super fast and my second order is already at the pharmacy being filled. My Account Manager “Lemark” has been so helpful every time I reach out. I was nervous at first after reading all the negative things I saw, and cancelled my membership. But after sticking with it this month and the attentiveness of my Account Manager Lemark, I have officially renewed. Never judge a book by its cover, or in this case by others reviews(which is what I did). I hope to continue my journey and to do so with Lemark and Embody.

I voiced my concerns, my provider answered my questions. Reassured me with my concerns. I’m happy knowing that I’m on the right track. I felt like I was important and she ok time to hear me and explain things I had questioned.

Joanne is always very quick to respond and helpful with any questions or issues I have. I can trust that she will take care of me.

I asked for a touch-base with a provider to better understand my prescription. Video chatted same day!

Very informative