EmbodyReviews of joinem.co

Helpful and insightful

⭐ One star because zero isn’t an option. Embody was quick to take my money. Apparently, that’s the only speedy part of this service. I ordered October 6, and I keep getting automated emails saying my order is “processing.” Their website advertises speedy shipping and delivery, but customer service now tells me getting my medication can take up to FOUR WEEKS. That timeline should be clearly disclosed BEFORE payment—not revealed afterward while customers chase answers. Customer service is basically a copy-and-paste machine: “processing,” “7–10 days,” and “we know it’s frustrating.” I explicitly told them the delay could cause me to miss my weekly dose. Their response? A generic acknowledgment with no solution. A professionally worded “sucks to be you” is still “sucks to be you.” This is medication. People need an honest timeline and actual assistance—not an endless email loop after you’ve collected their money. If you can’t deliver the speed you advertise, fix your advertising. If your customer service can’t do anything beyond repeat “processing,” stop pretending it’s support. My experience has been misleading, dismissive, and an absolute waste of time. Get your shit together, Embody.

Very professional and explained everything in detail.

Ease of use along with a lot of good information.

Adrian was very helpful and informative

This time they actually helped me and provided a solution—unlike in July, when I hadn't received any assistance.

Jayvee was so informative and helpful. She answered all of my questions concerning the program and made me feel more comfortable!

Chille was patient and thorough in answering all my questions, ensuring that I fully understood the information provided. He was professional, supportive, and also offered to assist me with any additional questions I might have after our call. I truly appreciate his excellent customer service and willingness to help.