Brittany
I would give 0 stars if I could.
I would give 0 stars if I could. I canceled my account weeks before being charged again, yet my account was somehow reactivated and billed without my authorization. Getting answers has been nearly impossible. Customer service responses were slow, inconsistent, and failed to address the actual issue: why was I charged after canceling? To make matters worse, I was told my treatment plan was canceled only after an automatic refill had already been processed and shipped. No one could provide a clear explanation for why my canceled account was active in the first place. The entire experience has been frustrating, confusing, and unprofessional. A company handling medical-related services should have accurate records, transparent billing practices, and responsive customer support. Unfortunately, my experience was the exact opposite. I would strongly caution anyone considering this service to carefully monitor their account, save all cancellation records, and review every charge. I will never use this company again. Update 6/18/2026 After a lengthy dispute and multiple attempts to provide documentation, Amble ultimately reviewed the evidence, issued a full refund, and confirmed my prescription was canceled. While the process was frustrating and took longer than it should have, I appreciate that they ultimately made it right and resolved the issue.
Response from Amble HealthJun 1, 2026
Thank you for sharing your experience. A member of our team will be reaching out to learn more and review what happened. — The Amble Health Team




