JT
No Customer Service - Prescription Changed With No Notice
I have been using Amble for over a year. Things were great for the first year. My prescription was increased appropriately and I lost 100lbs. When I renewed my prescription Amble lowered the units that I was taking and sent me less medication. I raised this issue with them and they had no response. I am now at the next 3 month cycle and just received a notification that my next shipment has been sent and this new shipment is at a lower concentration - the prior concentration was .5mg/ml and my new shipment is at .25mg/ml. These changes have all been done without any communication. I’m paying the same amount and getting less medication and it is less effective. It is impossible to speak to a live person at Amble. You are forced to use their messaging system. It takes days to get a response and the responses are generally not helpful. While this started as a good program for me, it has turned poor very quickly. I would not recommend using Amble; look elsewhere for a company with better customer service.
Response from Amble HealthJul 3, 2026
Hi JT, Thank you for sharing your feedback. We're sorry to hear your recent experience hasn't met your expectations. A member of our team will be reaching out to learn more and see how we can help. — The Amble Health Team




