Khine K.
Lack of Clarity and Support Regarding Prescribed Medication
I recently began using their services, and I’m already experiencing significant communication issues. I have an important question regarding the medications that were prescribed to me. I was expecting weight-loss medication, but what I received appears to be growth hormone–related treatment, and I need clarification. When I reached out to the prescribing doctor, I was instructed to contact support. However, support initially told me they had no knowledge of medical matters—I can provide the messages as proof. Overall, the experience has been extremely disappointing, and the level of customer service, patient care, and pharmacy support has been far below expectations. Also, they deliver the medication five days late I had to keep messaging them to get re-ship finally had to cancel the service.
Response from Amble HealthNov 25, 2025
Hi Khine, Thank you for sharing your experience. We take concerns like this very seriously. We will be reaching out to request more information so we can direct your case to the right department and ensure it’s addressed appropriately. —The Amble Health Team




