Backed by The Times of India Group, Abound is a super money app built exclusively for Indian expatriates in the U.S., enabling them to send, spend, save, and invest with ease.
Abound by The Times of India (joinabound.com) has 136 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
joinabound.com
Website
joinabound.com
Category
Banking & Money
Listed on Five Star Index
2026
About these reviews
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The company replied to 79% of reviews.
Latest
Most recent review: October 2026.
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I have made two transfers so far. The first transfer was completed within 5 business days. However, the second transfer, which I initiated on March 23, 2026, has not been completed yet and there has been no update.
I have contacted customer service multiple times, but they have not provided any ETA and have only mentioned that it is due to a technical issue.
I am unsure whom to escalate this to. Any guidance or suggestions would be appreciated.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Chandra, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
YR
Yash R.
Fraud app
Fraud app. Definitely something shady going on here. Started transfer on March 20th, money hasn't been delivered despite money being taken from source on 23rd March. Was told I would get a refund if it wasn't delivered in 3-5 days on April 7th after repeated follow ups. On April 13th asked for a refund and told there's no option for refund and money will be delivered. Useless customer service. Definitely some scam going on here and it's being reflected from all the negative reviews.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Yash, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
NH
Nikhil H.
This app is not trustworthy at all.
This app is not trustworthy at all.
I transferred money on20th march and till date they were saying the technical issue.
I had to cancel the transaction and I have asked to wait for 5-8 business days and refund is not initiated.
Dont fall for the high exchange rate they are using your money for something and they will say its in progress for 1 month.
Dont use this shitty app all
Response from Abound by The Times of IndiaMay 6, 2026
Dear Nikhil, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
KT
KOSHY T V.
They are the scammers and cheaters
They are the scammers and cheaters. Don’t send money through this app. I not received my money yet today even after 21 days. No customer support or care numbers available.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Koshy, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
RG
Ram Gopal G.
Scammers: Abound money transfer by…
Don't use this Abound money transfer by Times of India. This is a fake App, fraud and scammers. I transferred $2500 to India, they have given me 2 months mental tension and pressure . They won't have customer care number and fewer fake responses as in progress. After reaching BBB and other consumer forums they followed up to help resolve my issue. They transfer money through unethical ways and pass fake info in abound app, update their own saying that money credited to recipient after 2 to 3 days of transfer date. Provide you with unknown UTR's to track with your recipeint bank.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Ram, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
RM
Rahulraj M.
This app is a scam
This app lures customers by displaying attractive rates but then your transactions are indefinitely delayed. If you try reaching out to their customer support, they would ghost you because they themselves can’t do anything. Please stay away from this platform. The good reviews you see are based on the gift cards they gave away for sharing screenshots of good reviews.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Rahulraj, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
SA
Seetharama A.
Do Not Trust Abound With Your Money
Abound looks attractive because of their higher exchange rates, but that is exactly how they trap customers. They know other remittance companies are 1 to 1.5 INR lower per dollar and they use that to lure people in. Once you send your money, you are stuck.
My transfer took 25 days. The money was deducted immediately, but after that there was no visibility, no proper tracking, and no accountability. For weeks, my money was just sitting somewhere with no clear answer on when it would be delivered.
The most concerning part is how the money is handled. The final credit did not come from Abound. It came from a random private company in India. Only after repeated follow ups did they say they had “assigned a banking partner”. This raises serious questions. Why is a third party involved after the transaction is initiated? Why is this not clearly explained upfront? Where is the money held during those 25 days?
Customer support is completely useless. No phone support, no chat, only email and they do not respond. I sent multiple emails over more than a week and got nothing. You are completely on your own once your money is debited.
This creates a lot of stress. You have no idea where your money is and no way to get answers.
Also, they do not support NRI accounts. You can only send to savings accounts in India, which is another red flag.
For comparison, other remittance companies complete transfers in a maximum of 7 working days and they communicate clearly if there is any delay. Abound does neither.
They attract you with better rates, delay your money for weeks, route it through unclear channels, and provide zero support.
If you care about your hard earned money and your peace of mind, do not use Abound. Choose a reliable and transparent remittance provider instead.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Seetharama, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
RN
Rohit N.
Bad remittance services 0 stars
7 times I sent money to India and it took 25+ days for each time to deliver the money.
Its not a good platform.
ZERO STARS FOR EVERYTHING.
Response from Abound by The Times of IndiaMay 6, 2026
Dear Rohit, thank you for taking the time to share your feedback. We understand that transfer speed can be a concern, and we want to assure you that our team is actively working to improve this experience in the near future. Please rest assured, your money is always safe with Abound and will be delivered securely. We truly appreciate your patience and support, and we hope our continued improvements will earn a better rating from you. If you are still facing an issue, please reach us again at [email protected]. Thank you, Team Abound
