join.meReviews of join.me

We have the PRO version, and it just doesn't work properly. Calls either have one way audio or just drop after a few minutes. When I called the call centre, they set up a conference with me using join.me and even they couldn't hear me. I spent an hour on the phone with them and it still isn't resolved. I spend ages setting up a call with a potential client and then it looks very bad when they can't hear me or I can't hear them. We've now signed up with Zoom conferencing to see if that is better

The product itself is ok. But when you want to cancel your (paid) subscription the trouble begins. You cannot cancel on the site, you have to contact them. I sent 2 requests on their site (it sais they'll contact you soon) > no replies after nearly a month. They have a phone number but then you get into a menu that sais 'I'll put you through to the first free agent'. That does not happen. First call took me 52 minutes waiting and then the connection ended. Second call took 45 minutes and then the connection was broken. So no way to easily cancel, bad thing!! Now I blocked my credit card for them.

When it works its excellent but when it doesn't you have ZERO support. More reliable and better supported platforms out there

Very unreliable conference service. Computer audio rarely works for invitees. Audio quality is very low compared with other services. I would avoid using this service if you want something reliable.

Not working on Linux as promised Even the app claimed to work via a web browser it keeps trying to download a Windows app

We've tried hosting 2 meetings now using Join Me but they haven't gone well at all as customers sessions are closing regularly. We need the focus of meetings to be on our product and not the screen sharing software so it's not a good option for us. If these problems were resolved it would be fine for us as it's easy enough to use but in it's current form it's not stable enough to use commercially.

this is a great product and its free to use! I am thoroughly impressed with their platform and the free upgrade to test the better plan is a plus JC