join.meReviews of join.me

Was with them for 2-3 years and service was generally fine but they make cancelling laborious and require you to provide unnecessary information. I would avoid given the many other providers in the market.

This solution works well for doing simple conference calls and some screen share presentations. However, many of our clients frequently complained about significant lag during presentations. Sometimes it became so bad, I had to slow down my presentation in order for people to be able to see each screen or action. The audio options are also pretty lackluster. The audio sounds good when using the Dial In option, but the audio quality is horrible when using the Computer audio. It frequently would sound robotic or distorted. Most frustratingly, there is no easy way to cancel your subscription. Absolutely no option on the website to cancel your paid subscription. You have to call their support line, get put through to the "next available" person... and then you have to hold forever. If you do enough research, you start to see that LogMeIn (the parent company) has a horrible track record of not only making it hard to cancel, but they also keep charging your card automatically even after you've unsubscribed. Horrible corporate ethics.

When it works its excellent but when it doesn't you have ZERO support. More reliable and better supported platforms out there

Not working on Linux as promised Even the app claimed to work via a web browser it keeps trying to download a Windows app

We've tried hosting 2 meetings now using Join Me but they haven't gone well at all as customers sessions are closing regularly. We need the focus of meetings to be on our product and not the screen sharing software so it's not a good option for us. If these problems were resolved it would be fine for us as it's easy enough to use but in it's current form it's not stable enough to use commercially.