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John Hancock Life Insurance Reviews | Read Customer Reviews of johnhancockinsurance.com

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Insurance
John Hancock Life Insurance

John Hancock Life InsuranceReviews of johnhancockinsurance.com

3.695 reviews
Insurance
PO Box 55978, Boston, Massachusetts

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John Hancock Life Insurance3.6

Reviews95 About Contact

Overall score

3.6 out of 5

Average

Average of 95 reviews

Distribution

5★60%
4★4%
3★4%
2★2%
1★29%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

johnhancockinsurance.com
PO Box 55978Boston, MA 02205

About John Hancock Life Insurance

Helping you secure your family's financial well-being today and down the road.Benefits of John Hancock Life InsuranceApply easily and convenientlyReceive an instant online quote with potentially no medical exams required.*Rewards for healthy choicesEarn rewards and save up to 15% on your premiums** for the everyday things you do to stay healthy with the John Hancock Vitality program.Coverage for what you value mostHelp ensure the people you love have the financial resources they need.Learn More*Policy issuance is not guaranteed as any life insurance purchase is subject to completion of an application, including health questions, and underwriting approval.**Premium savings are in comparison to the same John Hancock life insurance policy without participation in the Vitality program. The level of premium savings over the life of the policy will var based upon the Vitality Status achieved.Vitality is the provider of the John Hancock Vitality Program in connection with policies issues by John Hancock. Insurance products are issued by: John Hancock Life Insurance Company (U.S.A), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.

John Hancock Life Insurance (johnhancockinsurance.com) has 95 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: johnhancockinsurance.com
Website: johnhancockinsurance.com
Category: Insurance
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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John Hancock Life Insurance reviews

95 approved reviews, newest moderated first

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Eduardo G.
Jun 2, 2019
Excellent concise and trustworthy…
Excellent concise and trustworthy professionalism. A+ customer support and satisfaction.
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Brittany
Jun 1, 2019
Great Experience
I have had a great experience with John Hancock up to this point. I enjoy the great benefits of the vitality program and finding ways to earn points is easy and fun. I have also had great service when calling the customer service center for password resets and other issues.
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Gino
May 31, 2019
Great experience.
Very easy to purchase. Items were explained easily. I would highly recommend.
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Dace L.
May 31, 2019
Rewards are awesome
I have the vitality life insurance plan. I love it, and it’s nice to get rewards for being active. I have an Apple Watch through this plan and I haven’t had to pay anything on it because of exercise goals I meet. Definitely would recommend
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Willette G.
May 26, 2019
Love it especially vitality rewards
Love it especially vitality rewards
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Experience T.
May 25, 2019
Faulty app
I think if you have the app open to time your workout and it comes time to submit and you gets “oops something went wrong “ . There should be some way for this vitality app to still have the information that the work out took place at the gym location and time. Having to mow provide proof of work out because of faulty app is annoying. It happens too often. Defeat the purpose of using the app.
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Firsty L.
May 24, 2019
Life insurance with Rewards
I've owned a few life insurance policies, but I've never had one with benefits like the Vitality program. It's been a great deal and lots more fun to get rewards rather than only getting bills in the mail from my life insurance. It also gives me an incentive to take walks, exercise every once in a while, and wear my apple watch to record activity.Life insurance with Rewards
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Aaron James P.
May 24, 2019
Get discounts/rewards for making…
Get discounts/rewards for making healthy choices and working out is awesome.
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