Jobtest.orgReviews of jobtest.org

Response from Jobtest.orgJun 30, 2023

Hi Darkovon, Firstly, I want to express my deep regret for the issues you've been experiencing. It truly hurts to hear that our product has caused such frustration. As part of a small team that has put our heart and soul into creating this tool, we always hope it will be beneficial, not problematic. I should tell you that we're not a big corporation, but a small group of individuals committed to helping others navigate their careers. We've dedicated countless hours to developing this tool, and it's sincerely disappointing when it falls short of expectations. We genuinely care about our users and their experiences, and it's disheartening to know we've let you down. The loading issue you've faced is something we take very seriously and we're already investigating what went wrong. It's not reflective of the quality we strive for, and we apologize sincerely for this technical hiccup. Your satisfaction is very important to us, and we would love the chance to make this right for you. If you're open to it, please contact us at [email protected] so we can assist you. We can find a way to ensure your result is accessible, or we could process a refund if that is what you'd prefer. Once again, I deeply apologize for the inconvenience and frustration you've experienced. Your feedback, while hard to hear, is valuable and necessary for us to improve. Warm Regards,

Response from Jobtest.orgJun 30, 2023

Hi Lady, Firstly, I want to express my sincere apologies for the inconvenience and confusion you've faced. This is certainly not the experience we aim to provide, and I understand your frustration. The issue you described sounds like a technical glitch, which is unacceptable on our part. It's important to us that users can access their results smoothly and swiftly. I'm truly sorry that wasn't the case for you. As for the lack of resolution to your emails, I want to apologize for the automated responses. It's clear they've been more of a hindrance than a help in this case. We value human connection, and I understand how an automated response can add to the frustration when you're looking for real assistance. I want to assure you that our service is not a scam. We take these matters very seriously, and we're committed to making this right for you. Please allow me to personally handle this situation for you. If you could forward us the email thread to [email protected] or provide your email address, I'll make sure to expedite the process. We can either make sure your results are accessible as soon as possible or process a full refund immediately, as per your preference. Again, I'm very sorry for your experience and I hope to be able to rectify the situation promptly. Best regards,

Response from Jobtest.orgJun 30, 2023

Hi Quinn, First of all, I want to say I'm genuinely sorry to hear that you were dissatisfied with the career suggestions you received. We strive to offer insightful, helpful advice, and it's clear we missed the mark in this instance. Your feedback is truly important to us and it helps us refine our services for future improvements. The career suggestions we provide are based on a range of factors, including personality type, but we know everyone's circumstances and aspirations are unique. It sounds like we may not have fully considered your individual situation, particularly with regard to educational requirements. I apologize for any oversight on our part. Let me assure you, we do not want any of our users to feel like they've wasted their money. If you're open to it, we'd like to take a second look at your assessment and perhaps offer a revised report that better matches your personal circumstances. Otherwise, we completely understand if you would prefer a refund - we have a money-back guarantee for instances just like this. Please reach out to us directly at [email protected] so we can make this right for you. Your experience certainly wasn't up to our standards, and I hope we have the opportunity to earn back your trust. Warm Regards,

Response from Jobtest.orgJun 30, 2023

Hi Cindy, I'm really sorry to hear that our report didn't meet your expectations. When it comes to the career guidance we provide, we're constantly striving for excellence, and it's disheartening to hear that we fell short this time. Your university career counseling office is a fantastic resource, and we respect the invaluable assistance they provide. Our aim with our reports is to supplement and complement the guidance you receive from such services, providing an alternative perspective. That being said, I absolutely understand your disappointment if you felt our report lacked depth for the price. The feedback we receive from our users is our roadmap for improvement, so I truly appreciate your honesty. It's crucial for us to know where we can do better. I’d like to make sure you feel you’ve received value for your investment. Please reach out to us at [email protected] so we can discuss this further. We can look into a refund, or if you're willing, we could review your results together to ensure you're getting the most out of the report. Once again, I'm sorry that our service didn't live up to your expectations this time, but I sincerely hope we have an opportunity to rectify this for you. Best,

Response from Jobtest.orgJun 30, 2023

Hi Tom, I'm really sorry to hear about your experience - it's honestly a bit of a gut punch to hear you've been so frustrated. I'd feel the same way in your shoes. We've been working on scaling up our server capacity to avoid the loading issues you faced, but it's clear we've still got a long way to go. It’s a tough thing to hear, but it's a valuable wake-up call for us, so thank you for taking the time to let us know. About the payment surprise, I'm sorry if we dropped the ball on communicating that properly. We pour a ton of time, thought, and resources into building a tool that we genuinely believe can help people figure out their career paths. That said, it doesn’t justify any lack of transparency on our end. The truth is, we're a small team and sometimes we make mistakes, but we're committed to learning and improving. Your feedback has reminded us that we need to be more upfront about the cost from the beginning. I want to reassure you though, we're not about making a quick buck. If you're not happy with the results you got, we have a money-back policy. And if the cost is an issue, we're building partnerships to help sponsor reports for those who might be struggling financially. We really do just want to help. I'd appreciate it if you could shoot us an email at [email protected]. I promise we'll do our best to sort things out and make this right by you. Again, I'm truly sorry that you've had this experience. Your feedback is a reality check for us and we'll take it to heart. I really hope we get a chance to make it up to you. Take care,