Job NexusReviews of jobnexus.com

Response from Job NexusJul 3, 2020

Hey Kenneth, Thanks for the transparent feedback. We're sorry about the slow followup recently. We're aware of it and have recently expanded our team so we can be more prompt with followups. It is not acceptable that an old version was submitted if a newer version was created. We are investigating how that happened. Regarding followup from recruiters, your recruiter outreach report (which you can see in your account in our website) is live updated. So if another recruiter absorbs your information into their applicant tracking system or takes other steps you can see it there. (We are also taking note that perhaps notifications for our clients when this is updated could be helpful as a future feature.) Thanks for your review and input. Job Nexus Support

Response from Job NexusJul 2, 2020

Hey Youssef, Thanks for letting us know. You are right it look longer than any of us wanted it to take. We've been honored by the pubic's great interest in Job Nexus but transparently have run late on some orders in the past few weeks due to the influx of orders. Please note that you had requests along the way such as changing the country of your order that did take some extra time to accomplish. We recognize we need to be swifter. Our team was recently expanded to maintain our high levels of quality while moving faster. Thanks again for the feedback. Best Regards, Job Nexus Support

Response from Job NexusJul 2, 2020

Mohamed, Apologies in it taking an extra day to get back to you. We investigated based on your complaint and reviewed the recruiters that were matched to your order to better understand the situation. Unfortunately, you are right. It appears that many (but not all) of the recruiters matched to your order had indicated they are active in filling teaching jobs but may not be or have ceased recruiting work in that field. We're sorry this happened and that you didn't receive more value from the service. We hope some relevant interest will come from the recruiters that are active in teaching. We are constantly working to improve based on experiences like this so thank you for your review and your honest feedback. Best Wishes, Job Nexus Support

Response from Job NexusJun 30, 2020

Peter, Thank you for the feedback! We are very glad you found the service helpful. We appreciate the point on the length of time it took to complete. It is noted. We are already growing our team so that we can complete CV reviews and editing more swiftly for our customers. Best Wishes, Job Nexus Support