J&K Home FurnishingsReviews of jkhomefurnishings.com

Pretty dismal reception.

I visited the Little River location yesterday. Was looking for a sleeper sofa, ottoman, tv stand and a desk. Browsed the entire store and was not greeted or offered assistance by an associate. Plenty were there but no one cared that I was. Walked out.

The furniture was covered in stains upon delivery. Saleswoman claimed that the fabric was stain resistant. After going back and forth, I was able to return the furniture for a full refund. Purchased at Garden City furniture and was very pleased with my purchase.

Long story-bottom line. Inability to mark to store/mark sold furniture. Not notified that said furniture was in fact sold until day after I phoned to say I wanted to purchase (I sold my dining room set). Myrtle beach store was recommended by Janice(said she would let the manger know I was coming in). The manager was rude..oh, Janice informed him about the situation and his response was"How is the OUR PROBLEM" Poor customer service all around. Will NEVER go back or recommend J & K Furniture.

I had an appointment scheduled (pre Covid-19) with a designer to come out to my house and the designer calls me up to tell me that she is not coming because she was not told by her assistant that she would have to do a measure. I said I have a tape measure here at my house, but she kept coming up with literally no good reasons. Ridiculous! They lost a huge sale since I was interested in several pieces of furniture for several rooms in my house. One star rating? How about zero star rating.

I ordered my furniture on 5-23-20 and was told it would be a 30 day delivery. It is now past eight weeks and I still do not have my sofa. Also, I received a chair that needs service and have not received an answer about it. I am very disappointed with my purchase at this time.

I asked if you had any wall hugger recliners and you didn't show me anything, but you said you had them. I asked again, and again the same answer. I shop online to look and since I don't see any there, I will go someplace else.

Products were not as ordered Colors did not match.. cushions were not equal in depth.. delivered one cushion stained.. rocker un even and chair sizes did not match I would not recommend your products to anyone!!!!