Steven P.
Very poor customer service and not…
Very poor customer service and unacceptable lead times to ship product. Extremely hard to do business with them when they repeatedly fail to deliver.

JiuFang Logistics With “making cross-border logistics easier and smarter” as its mission and “time stability” as its product core, Jiufang is positioned as a global Amazon seller to provide the most time stable global China to Amazon FBA warehouse shipping service and local warehousing service. We get 21 branches in China(Shenzhen Ningbo Shanghai etc), and 7 overseas offices and 11 warehouses in USA Canada, UK.and 900+ staffs in worldwide.
JiuFang E-commerce Logistics (jiufanglogistics.com) has 23 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing23 approved reviews, newest moderated first
Steven P.
Very poor customer service and unacceptable lead times to ship product. Extremely hard to do business with them when they repeatedly fail to deliver.
Love
I would like to express my disappointment regarding the service I received from your company. The delivery personnel did not bring my bed frame upstairs to the second floor, and instead, asked me (a female) to carry it up myself. When I declined, he rudely informed me that he was not paid to bring the bed frame upstairs. This experience was highly unprofessional, and I was appalled by the lack of courtesy and respect. Based on this experience, I would not recommend this company to others.
Ziyad G.
Well, I think worth the company. xlcourier.com in the UK. Management says your delivery is not a priority for us. you have to wait. waiting over a month now. They have my phone number registered. so no more replying to my messages.
Response from JiuFang E-commerce LogisticsFeb 13, 2025
Sir, sorry for your experience. What is your XLC order ID? We will arrange a manager to solve the problem for you.
AmazonSeller_USA
Tbh, it is the worst company you can ever work with. NEVER EVER don't fall into trap of doing business with them. 1) They give cheaper prices but after they got the cargo into their warehouse, they increase prices $0.60. 2) They overmeasure the cargo to rip you off. 3) They overpromise and under deliver. They made up lead times to charge you more 4) They tell you lies in any step of the shipment to cover their other lies. 5) They even rip you off more by using cheap and connecting flights. Overall, they are a piece of crap. I am curious about the Amazon SPN's criteria to be selected. It makes no sense at all. They are so unprofessional and scam kind. If you want to give them a chance, sure go ahead :)
Response from JiuFang E-commerce LogisticsFeb 13, 2025
Sir, sorry for your experience. Please provide the sales information you contacted and we will solve the problem for you.
范博荣
One of my friends recommend me this company. I am selling on Amazon and Shopify, and they have their own warehouse in West and East Coast. I choose air cargo service only take 7 days I got my cargo. It extremely exceeded my expectation. Highly recommend!
Response from JiuFang E-commerce LogisticsOct 29, 2024
Thank you for your feedback. If you have any further questions or need assistance, please feel free to reach out.
ismail S.
This is literally a crap company, the staff they dont understand english properly and they are not ready to provide details or answer customers question, there are hiding things and no clear conversation working with them. horrible, international forwarding guys dont come to this company to do business. They not fit to do business
Response from JiuFang E-commerce LogisticsSep 12, 2024
Sorry, Please provide the sales information you contacted and we will solve the problem for you.
Rakibul
No good they don’t delivery on time