Cindy
Wait times are too long. Disappointed.
Placed an order on 10/3 and my order contained 2 preorder items estimated to be in stock on 10/4. Mind you, they never stated they were preorder items until after I placed my order. No word on my order until I emailed them on 10/21, where they told me one of the preorder items wouldn't be in stock until 10/27. They gave me an option to have the rest of my order shipped out separately which I agreed to. They shipped my order the same day and the tracking number still "cannot be found." So, don't pay the extra $5.99 for faster shipping expecting to receive your items quickly, because the processing times will get dragged on. I won't be ordering from j.ing again, as they are not transparent at all with their "pre-order" items, and you have to contact them if you want any updates on why your order is taking so long.
Response from J.INGOct 28, 2021
Dear Customer, Sorry for the wait! We are working hard to improve our service and update the estimated ship date for pre-order items more precisely! Hope we can serve your better in the near future! If you have further questions, regarding your order, please do not hesitate to leave your order number, we will check and get you updated!



