J.INGReviews of jingus.com

Have never received my item. The item has supposedly been shipped twice and then is unable to be delivered and is returned. I have not had this issue with any other company. I am willing to work with J.ING to review their shipping label and identify what is wrong. But they are not responding to my emails or my phone calls. I ordered this item in January, it is now nearly May. The item was $50 and I am extremely disappointed with their inability to properly ship my item. I had even paid extra for expedited shipping. I think this could be an easy problem to solve if they will send me a screenshot of the shipping label and take my advice on what they are doing wrong. Unless the company works with me and creates a shipping label that will work, I do not recommend ordering anything from this retailer.

The dresses fit petite girls very well

Returning an item and getting a shipping label requires contacting customer service. I have emailed three times and no response. I’m stuck with an item that doesn’t fit and I will never order from this place again. Updated: still can't get in contact with anyone. Please send a return label for order #233139

Do not fall for the pictures or the discount codes! I have been extremely unsatisfied with their service and I rarely write bad reviews, but this has been extremely frustrating. First, shipping is too slow. They keep your whole items for the back ordered items. If the item is not available it should not be displayed for sales. It took me a month to receive my items. Second, the clothes are made from cheap material and run too small!!! Third and most important of all, the customer care do not reply back to your return request.

I would like to say the clothing is awesome. The quality surprised me without good it was, I may have some really cute items. My only gripe with the company is they send everything piece by piece which is highly annoying, especially when you need something and you are promised three to four day shipping. First of all, you can forget that time frame because it definitely came way after 4 days. I'm sure covet has something to do with it, so I'm not super upset, just a bit miffed. I placed two orders, and I probably got eight packages. Some packages had one item in it, some packages had multiple items. I can't stand that I am not able to really track my purchases because when I think it's coming, and ends up being one item when I've ordered over 30. I wish the company would get it together and send out the items all at once. I would be willing to wait for that rather than get so many little packages. I tend to lose track, and I don't even know if I got everything I ordered because they just came so sparsely. I really hope my next experience is not like this as I'm about to place another fairly large order with this company. If I get everything at once, I will change my reading, but for now, I'm giving three stars before this year waste of plastic and my time. I hate being excited over something only to be disappointed once I receive the package. I know I order a lot, but it shouldn't matter. I've ordered from many companies as I am a shopaholic, and I've never dealt with anything like this before. It just really got on my nerves to the degree. Other than that, the company is pretty cool. They have an insider program I strongly urge you to join if you like their clothing. I've got over 950 points which will get me a $30 gift card right away. I think that's super cool. I'm just earning points as I would shop anyway. Honestly, for me, it's the professionalism. Sending out eight packages when you place two orders is unprofessional, in my humble opinion.

Beware: You cannot trust the shipping tracker. Expect 1-5 business days for the order to be processed and then another 9-12 business days for shipping. I downloaded the Shop app to stay on track of my package. However, as I type this, the app still says my package is in transit when it has been delivered. I placed my order on April 4 and received it April 21. SO...do not expect top-of-the-line tracking methods. HOWEVER, if you are willing to wait and put faith in the shipping... the clothes are worth it. I bought 4 articles of clothing and they were all true to size and looked exactly like the pictures. I am definitely going to buy from them again. I would give 5 stars if not for the shipping methods. But...I totally recommend them.

Never received my order and customer care never got back to me.

Love Jing ! Want to be VIP forever:)